Q: I bought this in 2021, I registered and set up my link.
Now, I can't get in and my link isn't working. It say there's no account. I would like to know what is going on and how I can get my page back. Thanks.
My domain request is not yet activated and the important Custom HTML embed block is not working. Initially when I bought both seems to work. Currently no response for the tickets. Will you be able to resolve it. Can you atleast provide ETA by when will both be resolved or we just got cheated and AppSumo or BioLink cant do anything?
If this is still happening, please kindly reach out to info@gobio.link, or to support@appsumo.com, if there is no reply and we'll be able to speak to this further - our Support team is always happy to assist! 🙂
I see you are having an issue with the support and onboarding, GoBio.Link. If this is still happening, please kindly reach out to info@gobio.link, or to support@appsumo.com, if there is no reply 🙂
Great to see support from Appsumo which makes your company a reliable one. Thanks for that. I face 2 issues. Unable to connect my domain & the custom html embed which worked earlier is not working fine now. Raised 2 tickets & sent an email as you suggested. Hope we get back from them. Importantly, when we submit a ticket, we are not receiving any email about the ticket details too. Something...
It seems as though this company is ghosting us. We bought their product, now they deleted my account and probably others. We deserve better than this. This is the second time this year that software I've purchased suddenly stopped working without any communication from the companies. We deserve better.
Q: I bought this in 2021, I registered and set up my link.
Now, I can't get in and my link isn't working. It say there's no account. I would like to know what is going on and how I can get my page back. Thanks.
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Q: Its been more than 2 weeks.
My domain request is not yet activated and the important Custom HTML embed block is not working. Initially when I bought both seems to work. Currently no response for the tickets. Will you be able to resolve it. Can you atleast provide ETA by when will both be resolved or we just got cheated and AppSumo or BioLink cant do anything?
Share GoBio.Link
Hey there sumoer, this is Ron from AppSumo!
If this is still happening, please kindly reach out to info@gobio.link, or to support@appsumo.com, if there is no reply and we'll be able to speak to this further - our Support team is always happy to assist! 🙂
Q: Hi - I have submitted ticket to connect my domain.
No response on that. Even not getting emails on new ticket submissions. Kindly support.
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Hey there Sumoer, this is Riza from AppSumo!
I see you are having an issue with the support and onboarding, GoBio.Link. If this is still happening, please kindly reach out to info@gobio.link, or to support@appsumo.com, if there is no reply 🙂
Verified purchaser
Great to see support from Appsumo which makes your company a reliable one. Thanks for that. I face 2 issues. Unable to connect my domain & the custom html embed which worked earlier is not working fine now. Raised 2 tickets & sent an email as you suggested. Hope we get back from them. Importantly, when we submit a ticket, we are not receiving any email about the ticket details too. Something...
Verified purchaser
It seems as though this company is ghosting us. We bought their product, now they deleted my account and probably others. We deserve better than this. This is the second time this year that software I've purchased suddenly stopped working without any communication from the companies. We deserve better.
Verified purchaser
FYI:
info@gobio.link
host gobio.link [199.192.26.153]
SMTP error from remote mail server after RCPT TO:<info@gobio.link>:
550 No Such User Here
Q: Whats is heppening, i send few emails to support month ago bu no answer, ssl on added domains stoped work few month ago and still not working.
Is it bio link a live?
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Q: hi Emily, please I need to activate domain on my account and update one that was already activated and ...
stopped working, both are in yellow (Pending) in the
Custom domains part
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