Group

Software

Customer experience

Sub category

Customer support

Product tag

Best for

Small businesses

Virtual assistants

Alternative to

Freshdesk

Help Scout

Zendesk

Integrations

Custom API

G-Suite

Gmail

Office 365

Outlook

Operating system

Windows

macOS

Linux

Browser-based

Features

GDPR-compliant

White label

CNAME

You must redeem your code(s) within 60 days of purchase

Previous AppSumo customers who purchased GoDesk can purchase additional codes to increase their feature limits

Previous AppSumo customers will be grandfathered into the new feature limits

Welcome to GoDesk

GoDesk takes your customer's support emails and converts them into tickets. These can be tracked and worked on by agents much more effectively than in a shared mailbox.Save time and effort with canned text: handy pre-composed replies for common questions. Your customer's entire support history is right next to the ticket so you can always have all the information you need.

GoDesk's built in reporting gives you an instant full overview of your team's performance.See how efficiently tickets are handled, your best performing agents, and how satisfied your customers are in one place.

Get both high-level and detailed overviews.

Enjoy enterprise-grade security: GoDesk gives you full control over your data with encryption at rest and encryption in transit. Fully GDPR and CCPA compliant.Unlock GoDesk today and start giving your users the support experience they deserve.Get lifetime access to GoDesk now!

GoDesk meets all the compliance standards.

Shared Inbox and Knowledge Base for B2B startups & small businesses - easy to use and lighting fast

Customers are all about GoDesk, praising its lightning-fast performance, easy usability, and efficient email-based ticket system. There are a few hiccups like initial system stability problems and the absence of some advanced features. Weighing the raves against the occasional grumbles, GoDesk is hitting the mark and is a solid buy for those in need of a shared inbox and knowledge base solution for B2B startups and small businesses. With a 4.6 overall rating and a 60-day money-back guarantee, it's worth giving it a try.

GoDesk Questions