Gravitec Reviews

I had high hopes for this product when I purchased six licenses several months ago, intending to use it when the time was right. Unfortunately, when that time came, the experience fell far short of expectations.

Upon implementing the code via Google Tag Manager (GTM), as instructed in the documentation, I encountered a significant issue. In Chrome, the implementation triggered a security warning: "The site that you just tried to visit looks fake. Attackers sometimes mimic sites by making small, hard-to-see changes to the URL." This understandably raised concerns about the potential impact on my customers.

When I reached out to support, the initial response was that they couldn’t see the code in my site header and suggested I change the security settings in my Chrome browser. This response was baffling—not only because browser settings are beyond my control as a site owner but also because it failed to address the root cause of the issue. I had clearly stated that the code was implemented through GTM, but this seemed to be overlooked, possibly due to a language barrier.

After further communication, I pointed out that the issue stemmed from the subdomain provided by Gravitec being too similar to my domain, which was likely triggering the Chrome warning. The proposed solution? To put the code directly into my site header—something that contradicted their own documentation, which explicitly states that GTM implementation is supported.

The back-and-forth was exhausting and unproductive, leaving me feeling like I was going in circles. Despite my efforts to find a resolution, it became clear that this product was more hassle than it was worth. In the end, I wrote off the money I spent and opted for a different solution that works without compromising customer trust or causing unnecessary friction.

I cannot recommend this product, especially for those who rely on clear documentation and effective customer support. The experience was disappointing from start to finish.

I had a problem with the configuration; I received support for days until I managed to fix it. It was a fast, friendly service, in other words, very efficient. What a good decision I made in acquiring this tool. Thank you, support team.

This is the easiest way I have found to incorporate push notifications within Wordpress. They just released a big update and continue to improve it. Having the bell feature with the push history is an amazing feature to have on your site! Plus you get so much more. The company is also amazing at dealing with any questions you may have. Just get it!

Gravitec is very good.
Fast, clean and responsive.

Unfortunately subscription rate is much much lower than expected since, as confirmed from support, "Other" integration type implementation require additional click (friction) resulting in much much less subscriptions.
Hope in the future there will be a fix!
:-)

Thank You

Exactly what i was looking for. Setup was done in 10 minutes and ist works perfectly without monthly costs...