Last time I checked Greta was on Clause 3.5 (it told me) - when can we expect GPT5/Claude 4.5 to be available? Alternatively, can we use Claude 4.5 with an API key or via GReata? Similar to how EasySite.ai does it. TY
Founder Team
Shubham_Questera
Oct 3, 2025
A: We moved on to various different models in a couple days including Claude 4 & ChatGPT 5 as well. Will be adding 4.5 pretty soon as well, probably in a few days.
Actually you will see a way to use different models in Greta pretty soon, its in testing right now. Including all the top models + option to use OpenRouter as well.
- Why your system is charging credits for fixes that does not fix even after many requests that keeps confirming fixed and charging credits and does not reverse the charge ? - Why you don't have a ticketing system but I have to send an email and you have to ask things you should know ? - Why there is no human chat but only your ai to give an email to contact ? - Why you dont have a system in place...
Founder Team
Shubham_Questera
Sep 28, 2025
A: Thank you for raising these concerns — I want to clarify a few things directly:
Credits & Fixes Even if the system shows credits being charged for a fix, those charges are reversed automatically if the fix doesn’t actually go through. If you’re seeing cases where that didn’t happen, please share the specific examples with us so we can investigate deeper. For context, build failures or...
Hello Shubham and thank you for your reply. As a client I m currently extremely upset because: 1. Today 29-9-2025 for one more time I ve lost 3 hours already just chatting again and again with your AI for what it considers fixed but is NOT. 2. I have been charged 100 credits for NOTHING as still not all fixed yet and credit NOT RETURNED as you argue. 3. I have to keep spending my time hoping
Today is 14th of October. I emailed you about it again and you disappeared. My last two emails returned as undeliverables after i proved to you that your ai is stealing endless credits. I did not want to rate you before your reply. You ignored me. in the recent hour you AI stole 100 credits by keep providing a blank screen as a fix repeatedly and then accepting the theft. I have all evidence.
Verified purchaser
Q: Next product update
Is there any news on the product update since your announcement on Discord on 17 September?
Shubham_Questera
Oct 13, 2025A: Hey yes it was on discord, did you get a chance to look into it?
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Verified purchaser
Q: Clause 4.5 - LLM Models USed
Last time I checked Greta was on Clause 3.5 (it told me) - when can we expect GPT5/Claude 4.5 to be available? Alternatively, can we use Claude 4.5 with an API key or via GReata? Similar to how EasySite.ai does it. TY
Shubham_Questera
Oct 3, 2025A: We moved on to various different models in a couple days including Claude 4 & ChatGPT 5 as well. Will be adding 4.5 pretty soon as well, probably in a few days.
Actually you will see a way to use different models in Greta pretty soon, its in testing right now. Including all the top models + option to use OpenRouter as well.
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Verified purchaser
Great, pls update when this is happening and I will try Greta again. Currently we are using other solutions that integrate C4.5.
Verified purchaser
Q: Support
hello, please provide details of where and how to contact support
Shubham_Questera
Edited Sep 28, 2025A: You can email shubham@questera.ai or ashmit.t@questlabs.biz
Also are you part of our Discord?
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Verified purchaser
Q: Before I post my rating I ask a question
- Why your system is charging credits for fixes that does not fix even after many requests that keeps confirming fixed and charging credits and does not reverse the charge ?
- Why you don't have a ticketing system but I have to send an email and you have to ask things you should know ?
- Why there is no human chat but only your ai to give an email to contact ?
- Why you dont have a system in place...
Shubham_Questera
Sep 28, 2025A: Thank you for raising these concerns — I want to clarify a few things directly:
Credits & Fixes
Even if the system shows credits being charged for a fix, those charges are reversed automatically if the fix doesn’t actually go through. If you’re seeing cases where that didn’t happen, please share the specific examples with us so we can investigate deeper. For context, build failures or...
Share Greta
Verified purchaser
Hello Shubham and thank you for your reply.
As a client I m currently extremely upset because:
1. Today 29-9-2025 for one more time I ve lost 3 hours already just chatting again and again with your AI for what it considers fixed but is NOT.
2. I have been charged 100 credits for NOTHING as still not all fixed yet and credit NOT RETURNED as you argue.
3. I have to keep spending my time hoping
Verified purchaser
Today is 14th of October. I emailed you about it again and you disappeared. My last two emails returned as undeliverables after i proved to you that your ai is stealing endless credits. I did not want to rate you before your reply. You ignored me. in the recent hour you AI stole 100 credits by keep providing a blank screen as a fix repeatedly and then accepting the theft. I have all evidence.
Verified purchaser
Q: Is Greta returning to Appsumo ?
Is Greta returning to Appsumo ?
Shubham_Questera
Sep 28, 2025A: No plans as of yet.
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