Gurucan Questions

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Q: Hi Julia - do I need to pay a monthly/annual fee to bill customers for payments?

If so, that defeats the purpose of LTD...
ty

kaplanmediagroupPLUSJun 23, 2022
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Q: Hello I have questions regarding bandwidth.

1° Where can I check how much bandwidth I have with my account ?
2° Where can I check how much bandwidth was used already for the month (or used the previous month) ?
I would like to know to see if I should by a new code or if it not necessary.

I bought Gurucan last year and I really love it.
The platform is becoming better and better.
However the support is becoming clearly worse. It is almost impossible to receive an answer. The bot always sends to the FAQ again and again even if the answer is not there.
Have you planned to improve the support with the possibility to chat with a real person or to send an email ?
Thank you for Gurucan. I really loves it. I recommend it with the affiliate program (even if I am a bit embarrassed now that there is the appsumo offer...).

pseudoups1May 2, 2022
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Q: Julia...

I LOVE the promise of Gurucan, and have purchased the system and loaded all of my courses in - I'm ready to go! EXCEPT... the support is completely non-functional and I am prevented from launching.

Despite filing a "bug report" (since there is no live chat support), there has been no communication for over a week on my simple request to activate the SSL certificate on my account.

My question: Can you provide some feedback on whether your platform is actually sustainable? There has been no posts on your facebook page for over a year, seemingly no product updates, and zero support response. As this is to be an important part of my business, can you clarify what my expectations should be?

My request: Kindly fix the certificate on my gurucan account. The email associated with my account is request (at) RandallCraig (dot) com.

randall23Apr 27, 2022
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Q: What plan for the next features?

What in the near future?

Jack.SPLUSDec 18, 2021
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Q: Hello, I bought the Appsumo offer in version 1 and generated the reviews.

How can I access the gift x2?

I also bought 3 codes, but my bandwidth is not 1.25 TB and 10,000 emails.

Thank you.

luis_guillermoNov 27, 2021
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Q: Hello Julia, Thank you for creating Gurucan.

I have a question about the roadmap:

Are you planing to add the following and if yes by when?
1: Course Creation : Learning Paths (Curriculums)
2: Customization: Personalized views
3: User Enrolment: Progress Tracking
***. Most important:
4: Course Format: Gamification Format
5: Gamification: Points and Rewards

Thank you very much Julia.

Scale_UpPLUSOct 11, 2021
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Q: I can’t view videos on the app.

It seems I can view my videos on the web app, but when using the app I cannot see them.

Why?

Really?

This issue was addressed before. Has it been resolved?

barbacastilloPLUSAug 11, 2021
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Q: I have purchased a Tier 1 AppSumo licence to Gurucan and I was certain I had redeemed my code before the 60 ...

days, but I seem to have missed it.

I would hate to learn that I missed my opportunity to redeem my code. I have sent an email to Gurucan support but got no reply. How can I confirm what might have happened?

Thank you so much.

clara_duarteJun 7, 2021
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Q: I have uploaded a video workout.

It showed only once and then I can't Acces it.

What happened?

barbacastilloPLUSMay 27, 2021
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Q: How did I ever miss out on this deal.

Could you please bring this back?

HummingbirdMay 8, 2021
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Q: Hi, Products looks great :-) A.

Can I convert 3 accounts into 1 bigger account later if needed if I start with 3 separate accounts?
B. And can I do it the other way around (eg. from 1 account to 3)?
C. I can change the brand and URL for each brand at anytime right? Still not sure about the names of my brands.

0e0b0dd3f6754365b27f521786b3910bPLUSApr 30, 2021
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Q: Question on codes and bandwidth: Purchase of 3 codes is 1.

25 TB bandwidth

Now, in regards to the following text...
...
⭐️⭐️⭐️ SINGLE CODE ONLY OFFER ⭐️⭐️⭐️
Get 250 GB bandwidth and 2000 emails in your Single code (only).

🔸How to get x2 on your Single code (only)?
Simply, again, leave at least 2 honest reviews at the listed above websites and send links to our Support Chat.
...

If I buy just one more code, for a total of 4 codes, and do the two honest reviews and you accept them, then I would then have an account with a total 1.75 TB. Is this a true statement?

DigitalVaderPLUSApr 27, 2021
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Julia_Gurucan

Julia_Gurucan

May 14, 2024

A: Hey there,

3 codes is the maximum you can redeem for one Gurucan account and special offers do not apply together. It will be unfair to the codes deal rules.

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Q: Hey guys, I notice a thrivecart integration is the top request on the roadmap.

Is there any plan to move ahead with this?

samgoldie87PLUSApr 28, 2021
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Q: I'm still interested in purchasing Gurucan.

My question is why can't I simply purchase it without joining Appsumo Plus?

2ac9d5b6e3174f1c9a40ab13b48d30eeApr 4, 2021
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Founder Team
Julia_Gurucan

Julia_Gurucan

May 15, 2024

A: Hey there,

We are back as a monster deal in the Last call for Appsumo Plus members. Still time to grab a deal for a limited time only!

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Q: 1.

Can you do multiple 1-click upsell pages within a funnel with Gurucan?

2. Can you connect multiple custom domains?

mattipekkarApr 28, 2021
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Julia_Gurucan

Julia_Gurucan

May 15, 2024

A: Hey Matt,

1 Not at the moment, but upgrade of the checkout pages is already in the roadmap. Pease check Facebook group for more details or you will have a pop-up in your Gurucan account

2 Nope, one Gurucan account=one brand=one custom domain

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Q: Hello I don’t know if I quite follow the 50for50.

Are you referring to the ability for us to request creation of a WL app? Or GuruCan have created other apps that can be WL’ed?

ts.phelpsApr 4, 2021
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Julia_Gurucan

Julia_Gurucan

May 15, 2024

A: Hey there,

It refers to the opportunity to create a WL app based on Gurucan. You can always start with LTD and have WL web+use Gurucan app. And apply for the WL special discount (exclusive for Sumo-lings) if you need one for your business/project.

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Q: Do we get access to the marketplace features with the discounted WL app account?

Do we get unlimited bandwidth and contacts with the discounted WL app account?

If we get the WL custom app, can we have multiple accounts on it like ya'll do on the gurucan app? If so, can they just be our own accounts or can we resell accounts for on our app?

Thanks,

Gary in Atlanta

GaryMacAttackPLUSApr 4, 2021
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Founder Team
Julia_Gurucan

Julia_Gurucan

May 15, 2024

A: Hey Gary,

We don’t currently have the marketplace feature at Gurucan, but when we will it will be available for everybody on any pricing plan.

Discount WL app includes everything we have on a regular Guru pricing plan, for more details, please check our website. The contacts are unlimited on any pricing plan/deal!

Nope, one Gurucan account can hold only one brand, because basically the admin panel is the dashboard to manage your WL app, upload content, track sales ect.

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Q: I'm confused on the pricing.

Do we buy the deal and pay monthly fees as per below? Or does the deal give us access to the platform with no further payments required?

Your copy:

-50% for Guru (White Label) pricing plan — monthly & annual plan.
50 Apps Limited Quantity Offer

Regular vs. Sumo-lings exclusive offer
$299 per month +$699 release fee
$249 per month billed annually
VS
$149 per month +$349 release fee
$124 per month billed annually

andrewlunnphotographyApr 3, 2021
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Founder Team
Julia_Gurucan

Julia_Gurucan

May 15, 2024

A: Hey Andrew,

We offer exclusive -50% discount from our regular Guru pricing plan that includes White Label apps to the Sumo-lings community only. So it will be a regular monthly payment, but for an exclusive price😉 Please see details how to apply in the pinned post.

The codes will give you a life time access to the platform and you can create a WL web + use Gurucan app.

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Q: Can videos from VadooTV (another AppSumo deal) be embedded into the Guru platform?

Or placed on the roadmap for integration?

tswconsultingPLUSApr 28, 2021
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Founder Team
Julia_Gurucan

Julia_Gurucan

May 15, 2024

A: Hey there,

Thanks for pointing out the suggestion for integration! Please upvote VadooTV on our roadmap😉
https://roadmap.gurucan.com/suggestions/7c640fa6-b305-4f9e-a905-ca442f6707c6

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Q: Will you be adding integration with VadooTV soon?

FlescheApr 22, 2021
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Founder Team
Julia_Gurucan

Julia_Gurucan

May 15, 2024

A: Hey there,

Thanks for pointing out the suggestion for integration! Please upvote VadooTV on our roadmap😉
https://roadmap.gurucan.com/suggestions/7c640fa6-b305-4f9e-a905-ca442f6707c6

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