4.0
Taco ratings
Customers appreciate Happierleads for its ability to identify anonymous website visitors, streamline lead nurturing, and automate email campaigns. The platform's user-friendly interface and robust functionality are highly praised. However, some users have encountered minor issues with data export and gaps in documentation. With an overall rating of 4.2 and a 60-day money-back guarantee, it's worth giving Happierleads a try for those in need of lead generation tools.
AI-powered summary of customer reviews
Verified purchaser
Totally Disappointed
This product has been a huge letdown. The contact info is all wrong, the engagement campaigns are useless, and people keep moving between all the stages in 100s - unsubscribes, spam, and everything in between. I’ve never seen anything like it. Support does get back to you, but their help isn’t very useful. I really regret buying this.
George_Happierleads
Nov 6, 2024I’m truly sorry to hear that your experience with our product hasn’t met your expectations. I appreciate you taking the time to share this feedback, as it helps us understand where we need to improve.
Regarding the issues with contact accuracy and engagement campaigns, I understand how frustrating it must be when the data and functionality don’t deliver as promised. We’re actively working on...
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Verified purchaser
Most disappointing deal I bought on Appsumo for a long time
We have multiple identification software as part of our outreach service. This deal looked promising and we purchased 40 codes. We are testing it next to other software we run on the websites, but so far we see a lot of bugs, missing data and no support. I reached out to George by mail, still waiting for a response (2 weeks ago). I really hoped this deal would make up to its promise, but so far only disappointment.
In two weeks we need to decide to keep it or refund it, unless they reach out (which i really hope) We see no other option then return it to AS.
@happierleads, hope that response time will improve. The same applies to the data correctness
I tried to filter for Active Demand in the Netherlands. I get a lot of companies, where non of them was from that country. Also it shows 88K for the Netherlands, Where this country has 2.3Million companies. For Germany it report 143K where Germany has 5.7Million companies.
Seems that the EU data is very low.
George_Happierleads
Nov 6, 2024Thank you for sharing your experience and giving us the opportunity to address these concerns. I apologize for the delay in response and any frustrations you’ve encountered—your feedback is truly valuable to us as we work to make Happierleads the best it can be.
To address your points:
1. Support Response Time: I’m sorry for the delayed response. We were handling a high volume of inquiries back...
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Verified purchaser
Terrible Support
The product is not bad, but don't expect support if you have issues. It's non-existent. I've been waiting weeks for a response to an error I'm getting, and that is despite my following up. Crickets!
George_Happierleads
Aug 28, 2024We reply back to all queries. Some times we get questions from people without leaving their email and it is difficult to come back to them. What is your email so I can see why your questions did not got answered.
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Verified purchaser
Unacceptable mixup between customers
The idea is very good. The problem is each time I entered the dashboard, it displays a website that is not mine. In other words, it is displaying a website/account of another customer. How is it even conceivable? I did reconnect and the support told me to so. But today, the mixup happened again. Same other customer website.
This kind of breach is unacceptable for any type of SaaS. Support indicated me it has been fixed on July 22th but it came back today.
George_Happierleads
Nov 6, 2024Thanks for the feedback we will investigate this further.
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Verified purchaser
Very bad product. Nothing is correct. All leads are wrong.
Terrible product I regret buying. Everything is absolutely wrong. I cross check with hubspot and it doesn't find a single person correctly who visited my site. Disappointing.
George_Happierleads
Aug 28, 2024The fact those people are not in your hubspot does not prove the tool is not correct.
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