Hedy AI Questions

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Q: Moving Local Assets to the Cloud ?

Initially I saved the meetings on the mobile device, localy. I added the desktop now and can obviously not see the what I saved on the mobile device. Is it possible to retroactively activate the Cloud Sync and get those local recordings to the Cloud ?

9d6eae7974e4429d8bc6bcc9c1a0b48cPLUSMay 7, 2025
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Founder Team
julian_hedy

julian_hedy

May 7, 2025

A: Thanks for the question! Unfortunately that's not currently possible. It's definitely something we can consider adding in the future though.

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Q: Are you planning on coming back soon, or is there a way to get another LTD license?

I didn't get around to buying another license for my sister. I just tried the app and so far I've loved it.

everardoPLUSMay 6, 2025
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Founder Team
julian_hedy

julian_hedy

May 6, 2025

A: Thanks for the question! We've ended LTD license sales for now. We might offer them again directly in the app in the future, so keep an eye out.

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Q: Hi, could you let me know when the Windows desktop app will be released?

rai4PLUSMay 6, 2025
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Founder Team
julian_hedy

julian_hedy

May 6, 2025

A: We're planning on releasing it in the next couple of months. No hard date is set yet.

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Q: Device Limit?

I added my account to my iPhone, then Android and all is fine. Then installed it on my mac and it uses my account but shows Upgrade to pro ?! Is there a device limit per account ?

9d6eae7974e4429d8bc6bcc9c1a0b48cPLUSMay 6, 2025
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Founder Team
julian_hedy

julian_hedy

May 6, 2025

A: Hi there! There is no device limit. You might need to restart the Mac app. If it still gives you trouble, please ping support@hedy.bot

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Q: Questions before buying

Hello, I have some doubts before purchasing.

- What are the limits in terms of context we can upload?
- Do I understand we can upload all sort of files to interact with it? What are the limits?
- What models do you use behind the lines? Do you use for example DeepSeek API where data goes to China? Where is data residing?
- Do you plan to release new plans beside Pro leaving us out from future enhancements or Pro will be the top tier and we (AppSumo Supporters) will always benefit from the best specs of your service? We had some deals in the past that did not improve any more the equivalent "pro" and pushed us to upgrade or upsell us.
- Where is your company based, how many people work on it, are you funded for years to come?

Thanks for sharing this details.

FernandoSPLUSMay 6, 2025
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Founder Team
julian_hedy

julian_hedy

May 6, 2025

A: Thanks for the questions!

At this time the context is limited to 5k characters in plain text. We are looking forward to adding file support for context in the future.

We only use model providers based in the US. You can learn more here:
https://help.hedy.bot/en/articles/10377543-data-privacy-overview

We only have one Pro plan, and that is our main paid plan. If you look at our history of improving the application, you will see that all AppSumo subscribers are included in all the updates.

We are based in the United States and are profitable with "infinite runway".

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