Q: Call listening feature in WebApp & Knowledgebase
Two feedback/questions:
- Is there a way to integrate the listening feature directly into the web app? I work in sales and rely heavily on video calls, so juggling my phone and finding good questions while engaging in conversation can be pretty challenging!
- Can I upload my own knowledge base? So Hedy can connect the dots between my service and the client's requirement.
julian_hedy
Jan 20, 2025A: Thanks for the questions! We're working on a native desktop app that will allow you to run Hedy in virtual meetings without requiring your phone.
As far as the knowledge base, it's something we are looking to add eventually. In the meantime, I recommend you use the session context (on the meeting settings screen) to provide some information about your service and/or clients so Hedy can help you more specifically.