asimjamil247Q: Problem with macOS App
I am using macOS on an Intel Mac, and after a fresh installation of Hedy, my system began to lag as soon as I launched the app. Within 7 seconds, my system became unresponsive, making it impossible to use. My Mac is equipped with an i9 processor, 32 GB of RAM, and a 4 GB graphics card. I have attempted to restart my Mac and reinstall the app, but it still causes my Mac to freeze and become unusable. Please advise me on how to resolve this issue; otherwise, I will need to request a refund.
julian_hedy
Mar 26, 2026A: Hi there,
We're getting some reports of issues in Hedy 3 with older Intel based Macs. Could you try this version to see if it resolves the issue for you?
https://hedy.b-cdn.net/Hedy-MacOS-3.0.7.dmg
Verified purchaser
This provided version 3.0.7 seems to be working much better. It is still a bit slow after the launch, but it is not as bad as before. The system is usable now and does not lag heavily like it did before.
Great, thanks for giving it a try so quickly! We'll roll this update out to all users today and keep working on the overall application speed for you.
Verified purchaser
It seems like a stable release. I ran it on my system for several hours to test it, and my Mac did not lag at all, unlike the previous 3.0.5 version.
Awesome! Thanks for letting me know!