Run support without per-agent fees

No reviews yet, be the first!
Live chat with unlimited agents
Help center
AI agent answers in chat
Slack integration settings

Helploom

Price increases in
00
Hours
:
 
00
Mins
:
 
00
Secs
-86%$99
$720
$99$720
  • Lifetime access
  • Refundable up to 60 days
  • Plus members are covered by our We Got Your Back guarantee
AppSumo Launchpad

Chosen by AppSumo for their potential and innovation

You need real customer support software, but per-agent pricing means you're penalized when your team grows. Good thing Helploom gives you live chat, an AI agent, and a shared inbox with unlimited seats.

TL;DR

  • checkmarkLaunch live chat and a shared inbox in minutes to handle every customer conversation in one place
  • checkmarkAutomate FAQs with a 24/7 AI agent that escalates to humans when it needs to

At-a-glance

helploom.com

Alternative to

Help Scout, Intercom

Integrations

Slack

Best for

Customer support, Small businesses, Solopreneurs

Price increases in
00
:
00
:
00
Helploom logo

Helploom

Run live chat, an AI agent, a shared inbox, and a help center without per-seat pricing or usage limits

Have unlimited live chat conversations

  • Add a chat widget to any website with a single copy-paste—no dev required
  • Invite your whole team to a shared inbox so every conversation is visible, assigned, and answered
  • Capture potential customers automatically by prompting visitors for their name and email upfront before the conversation starts
Have unlimited live chat conversations

Build a searchable help center

  • Create articles and organize them into collections so customers can find answers on their own before they even open a chat
  • Customize the look and feel of your help center to match your brand
  • Surface help content directly inside the chat widget so customers can jump to the right article without leaving the conversation
Build a searchable help center

Put AI on support duty 24/7

  • Train your AI chatbot on your own knowledge base including PDFs, docs, URLs, and Q&A pairs, so it answers based on your content
  • Manually add context and feedback to improve how the AI responds over time
  • Let the AI handle common questions 24/7 and automatically hand off to a human when it hits something it can't answer confidently
  • Write custom instructions to shape how the AI responds in edge cases, like routing an upset customer to a phone call instead of a chat thread
Put AI on support duty 24/7

Stay looped in with Slack and email

  • Get an instant Slack notification every time a new message comes in
  • Receive all customer emails at a shared support address and manage them alongside live chat—no switching between tools
  • Let the AI automatically respond to incoming customer emails so common questions get answered instantly, even when no one's at their desk
Stay looped in with Slack and email

One plan, all inclusive

Feel secure in your purchase with AppSumo's 60 day money-back guarantee.

License Tier 1

$99
Lifetime access
Automated AI messages monthly5,000
AI Assist credits monthly1,000
Knowledge base250MB
Slack integration
Unlimited threads
Unlimited users
Unlimited help center
Custom email domain

Available add-ons

+$49
+$89
Refundable up to 60 days
Plus members are covered by our
We Got Your Back guarantee
Deal terms & conditions
Helploom
See Helploom
Founded January 7, 2025Founded January 7, 2025
Austin, TexasAustin, Texas
1-101-10
StartupStartup
BootstrappedBootstrapped
Helploom websitehelploom.com
Verified by PandaDoc

AI-powered customer support simplified

Helploom was born in early 2025 when founder Sujan Patel recognized the challenge small teams face delivering fast, personalized customer support without a large budget. Combining live chat with an AI-powered knowledge base, Helploom automates routine inquiries while enabling human agents to focus on complex issues. This approach ensures businesses can offer 24/7 assistance without compromising quality. By uniting messaging channels and intelligent automation in one platform, Helploom empowers companies to scale support operations, boost response times, and foster stronger customer relationships.
Sujan Patel
Sujan PatelSee Sujan Patel on LinkedIn
Founder

Questions & reviews