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426f20ccda86454c8698ccdd0dd7ea97PLUS
Jul 27, 2026

Q: Whitelabel Question

With the Whitelabel option we purchase the main Helploom account and add the whitelable option and then sell this instance to our customer?

Or does the whitelable allow us to create additional whitelabeled Helploom accounts to sell?

Founder Team
Sayury_Helploom

Sayury_Helploom

Jul 27, 2026

A: Hey!

The White Label add-on is licensed per Helploom account, so a single add-on can't be used across multiple accounts.

If you want to sell separate white-labeled Helploom instances to different customers, each Helploom account would need its own White Label add-on.

In other words, the White Label option doesn't allow you to create multiple white-labeled accounts from a single add-on—it's tied to the individual Helploom account it's purchased for.

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