A: Yes! Your customers can choose their preferred language—including Greek, German, and many others—and the AI bot will automatically detect and reply in that same language.
I tried to install this on my site, made all the settings as required, I am able to see the pop up on my screen right corner on my site www.pikmeusa.com but when i click it i get a msg when i go to allowed domains / in / settings : This widget is not allowed to be embedded on this domain. Please update your "Allowed Domains" in the settings (Settings > Widget). I check this its very much displaying correctly all setting are in place. please help if possible
Founder Team
Sayury_Helploom
Jul 24, 2026
A: Hi there,
Could you please share your email address so we can take a closer look? You can also leave us a message here: https://helploom.com/help
Q: Can i have a free try & later upgrade to App sumo
Hello Can i register and account and try if its a good bet then can i upgrade from the same registration created with App sumo code and make it as an LTD
Founder Team
Sayury_Helploom
Jul 24, 2026
A: Yes, you can register an account and try it first. If you decide it’s a good fit, you can upgrade the same account using the AppSumo code and convert it to an LTD.
Q: The addons are for Lifetime unlimited usage?
Sayury_Helploom
Aug 7, 2026A: Yes, that's correct! All add-ons are included for lifetime, with unlimited usage.
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Q: Does it work on any language? Greek, German?
Sayury_Helploom
Aug 7, 2026A: Yes! Your customers can choose their preferred language—including Greek, German, and many others—and the AI bot will automatically detect and reply in that same language.
Share Helploom
Q: Whitelabel Question
With the Whitelabel option we purchase the main Helploom account and add the whitelable option and then sell this instance to our customer?
Or does the whitelable allow us to create additional whitelabeled Helploom accounts to sell?
Sayury_Helploom
Jul 27, 2026A: Hey!
The White Label add-on is licensed per Helploom account, so a single add-on can't be used across multiple accounts.
If you want to sell separate white-labeled Helploom instances to different customers, each Helploom account would need its own White Label add-on.
In other words, the White Label option doesn't allow you to create multiple white-labeled accounts from a single add-on—it's...
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Q: Application did not work
I tried to install this on my site, made all the settings as required, I am able to see the pop up on my screen right corner on my site www.pikmeusa.com but when i click it i get a msg when i go to allowed domains / in / settings : This widget is not allowed to be embedded on this domain. Please update your "Allowed Domains" in the settings (Settings > Widget). I check this its very much displaying correctly all setting are in place. please help if possible
Sayury_Helploom
Jul 24, 2026A: Hi there,
Could you please share your email address so we can take a closer look? You can also leave us a message here: https://helploom.com/help
Share Helploom
Q: Can i have a free try & later upgrade to App sumo
Hello Can i register and account and try if its a good bet then can i upgrade from the same registration created with App sumo code and make it as an LTD
Sayury_Helploom
Jul 24, 2026A: Yes, you can register an account and try it first. If you decide it’s a good fit, you can upgrade the same account using the AppSumo code and convert it to an LTD.
Share Helploom