Helploom Questions

Showing 1 - 5 of 30 questions
Sumoling123456Sumoling123456
Sumoling123456PLUS
Aug 7, 2026
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Q: The addons are for Lifetime unlimited usage?

Founder Team
Sayury_Helploom

Sayury_Helploom

Aug 7, 2026

A: Yes, that's correct! All add-ons are included for lifetime, with unlimited usage.

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Sumoling123456Sumoling123456
Sumoling123456PLUS
Aug 7, 2026
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Q: Does it work on any language? Greek, German?

Founder Team
Sayury_Helploom

Sayury_Helploom

Aug 7, 2026

A: Yes! Your customers can choose their preferred language—including Greek, German, and many others—and the AI bot will automatically detect and reply in that same language.

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426f20ccda86454c8698ccdd0dd7ea97426f20ccda86454c8698ccdd0dd7ea97
426f20ccda86454c8698ccdd0dd7ea97PLUS
Jul 27, 2026
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Q: Whitelabel Question

With the Whitelabel option we purchase the main Helploom account and add the whitelable option and then sell this instance to our customer?

Or does the whitelable allow us to create additional whitelabeled Helploom accounts to sell?

Founder Team
Sayury_Helploom

Sayury_Helploom

Jul 27, 2026

A: Hey!

The White Label add-on is licensed per Helploom account, so a single add-on can't be used across multiple accounts.

If you want to sell separate white-labeled Helploom instances to different customers, each Helploom account would need its own White Label add-on.

In other words, the White Label option doesn't allow you to create multiple white-labeled accounts from a single add-on—it's...

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production66production66
production66
Jul 24, 2026
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Q: Application did not work

I tried to install this on my site, made all the settings as required, I am able to see the pop up on my screen right corner on my site www.pikmeusa.com but when i click it i get a msg when i go to allowed domains / in / settings : This widget is not allowed to be embedded on this domain. Please update your "Allowed Domains" in the settings (Settings > Widget). I check this its very much displaying correctly all setting are in place. please help if possible

Founder Team
Sayury_Helploom

Sayury_Helploom

Jul 24, 2026

A: Hi there,

Could you please share your email address so we can take a closer look? You can also leave us a message here: https://helploom.com/help

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production66production66
production66
Jul 24, 2026
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Q: Can i have a free try & later upgrade to App sumo

Hello Can i register and account and try if its a good bet then can i upgrade from the same registration created with App sumo code and make it as an LTD

Founder Team
Sayury_Helploom

Sayury_Helploom

Jul 24, 2026

A: Yes, you can register an account and try it first. If you decide it’s a good fit, you can upgrade the same account using the AppSumo code and convert it to an LTD.

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