Q: Access and upgrade assistance
Hello Support Team,
Welcome back! I purchased Tier 2 of your software when you were on the platform previously. However, Im unable to get access to my software license. I would like to upgrade to Tier 3. Can you provide me with instructions on how to get access your software and upgrade to the higher tier? Your assistance is greatly appreciated.
Karan_Heybase
Nov 11, 2024A: Hey, Thanks for reaching out, and we’re glad to have you back! To help you regain access to your license and upgrade to Tier 3, please email us at support@heybase.io with your license key. Our team will assist you with access and the upgrade process.
maverickfoo81I have the same issue and had been emailing you guys for the last few months. Just emailed again to support@heybase.io a few minutes ago.