Hopper HQ Questions

Showing 1 - 20 of 117 questions

Q: Custom Domain

Hello I jut picked up tier 3, I would like to know if you have an option for a custom domain and branding available for higher tiers?

hanielsinghPLUSNov 21, 2024
See detail
Founder Team
Ali_HopperHQ

Ali_HopperHQ

Nov 22, 2024

A: Hey there! Ali from Hopper HQ here 👋

Thanks for grabbing Tier 3! 😊
Just to be super clear - we don't currently offer custom domains or white-label options. But hey, I've got some good news! These features are actually sitting in our "consideration" column on our roadmap.

We're all about building what our users need, so the more people ask for these features, the higher they move up on our...

Share
Helpful?

Q: 600 social media post

What is meant with the 600 amount per account, is this meaning if i buy the tier 3; that all 10 instagram accounts can post 600 times, so 600 x 10 = 6000, facebook 600 times for each account etc...

BK_makelaarNov 20, 2024
See detail
Founder Team
Ali_HopperHQ

Ali_HopperHQ

Nov 22, 2024

A: Hey there! Ali from Hopper HQ here 👋

Let me make this super clear for you about the 600 posts limit! 😊
You got it exactly right! With Tier 3 (10 social sets), each account gets its own 600 posts. So:

- Each Instagram account gets 600 posts
- Each Facebook account gets 600 posts
- Each LinkedIn account gets 600 posts
...and so on!

So yes, if you have 10 Instagram accounts, you can post 6000...

Share
Helpful?

Q: What's up with the limited twitter posts of 10/month?

What exacty is the logic behind this idea?

SHOGUNNov 16, 2024
See detail
Founder Team
Ali_HopperHQ

Ali_HopperHQ

Nov 16, 2024

A: Hey there! Ali from Hopper HQ here 👋

Ah, the X/Twitter posts question! Let me break this down for you 😊
So here's the deal - X/Twitter posts are a bit special in our plans. They're actually separate from your regular social post limits:

🐦 Tier 1: 10 X posts/month
🐦 Tier 2: 30 X posts/month (spread across all your X accounts)
🐦 Tier 3: 100 X posts/month (spread across all your X...

Share
Helpful?

Q: Transitioning to HopperHQ

I have been looking at HopperHQ for a minute, I currently use Mixpost hosted on my own server and I just want to get out of the business of managing installations myself.

Questions:
-Some of the reviews I have seen in their demo came across bugs and things that are not working, what is HopperHQs commitment to fixing these things and ensuring everything across its application works?

-When/if new social networks are supported by HopperHQ will they become a part of a social set or will there be some additional charge to access them? Specifically asking about BlueSky, Threads, etc.

-One thing I hated coming from Mixpost is that things would be on the roadmap and just sit with no action or updates. What is your commitment to fulfilling your roadmap and bringing things people are wanting to see?

DrJayNov 15, 2024
See detail
Founder Team
Isabel_HopperHQ

Isabel_HopperHQ

Nov 15, 2024

A: Hi there! 👋

Thanks for considering HopperHQ – we’re excited you’re exploring us as your new scheduling solution! Let’s dive into your questions:

1. Bugs and Application Functionality
We’re sorry to hear about concerns regarding bugs in demos you’ve seen. If there are specific examples or issues you’ve noticed, we’d love for you to share them with our support team so we can investigate...

Share
Helpful?

Q: How many accounts

Hello and thank you for this proposal! I have a question for you:
How many different social media accounts can I connect to your solution under the plans you offer?
Many thanks

clotairemNov 15, 2024
See detail
Founder Team
Ali_HopperHQ

Ali_HopperHQ

Nov 15, 2024

A: Hey there! 👋

Let me break down our social sets for you! 😊

Each social set includes:
✨ 1 Instagram account
✨ 1 Facebook Page
✨ 1 X/Twitter account
✨ 1 LinkedIn account
✨ 1 TikTok account
✨ 1 Pinterest account
✨ 1 YouTube Shorts account

And here's how many sets you get with each tier:
🌟 Tier 1: 1 social set (so one of each platform)
🌟 Tier 2: 3 social sets (triple the fun!)
🌟 Tier 3: 10...

Share
Helpful?