Q: Log in difficulties and need to change password/email details
Hello, I signed up to Humata over a year ago and I have just got a question about my log-in details. I’ve sent a couple of emails seeking assistance but have been ghosted.
The issue is I cannot seem to log-in using my email address and I've been subscribed to Humata AI for a year now. When I signed up, I believe that I used my personal email address , but now I suspect that the email address I used to sign up was my email account for my former workplace.
Therefore any attempts I make to change my password would not even work as the email address that the change password link would be sent to that email address, which has been deactivated since January 2025.
I'd like to move my account across to my personal email address.
If you wish to get further clarification, please do not hesitate to contact me.
A: Hi Isaiah, our support team (Jeth - jeth@humata.ai) is in touch with you via email already to help you reactivate your subscription. Thanks for reaching out.
Hello, I bought Humana few days bevore, I want to Login but my Mail does not work, I try to reset my password, but got no Mail from you, I want to work, so I have to go on in this story, is there actual a problem on your site? Thanks for an info! best regards, Chris
A: Hi Chris, please reach out to support@humata.ai with your email used to create the account and CC jeth@humata.ai and john@humata.ai and we will take care of you!
Q: Log in difficulties and need to change password/email details
Hello,
I signed up to Humata over a year ago and I have just got a question about my log-in details. I’ve sent a couple of emails seeking assistance but have been ghosted.
The issue is I cannot seem to log-in using my email address and I've been subscribed to Humata AI for a year now. When I signed up, I believe that I used my personal email address , but now I suspect that the email address I used to sign up was my email account for my former workplace.
Therefore any attempts I make to change my password would not even work as the email address that the change password link would be sent to that email address, which has been deactivated since January 2025.
I'd like to move my account across to my personal email address.
If you wish to get further clarification, please do not hesitate to contact me.
Kind regards,
Isaiah
Cyrus_Humata
Jul 8, 2025A: Hi Isaiah, our support team (Jeth - jeth@humata.ai) is in touch with you via email already to help you reactivate your subscription. Thanks for reaching out.
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Q: Will Humata come back to Appsumo in future?
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Q: Can´t Login
Hello,
I bought Humana few days bevore, I want to Login but my Mail does not work, I try to reset my password, but got no Mail from you, I want to work, so I have to go on in this story, is there actual a problem on your site?
Thanks for an info!
best regards,
Chris
Cyrus_Humata
Mar 21, 2025A: Hi Chris, please reach out to support@humata.ai with your email used to create the account and CC jeth@humata.ai and john@humata.ai and we will take care of you!
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Verified purchaser
I made a additional test account, THIS works, but not my registration over Appsumo, please react, thanks.
Verified purchaser
I am in, I am in! Now it works!
Q: Does it transcribe a YouTube video
Does it transcribe a YouTube video Via Api
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It doesn't. Hopefully they add this.
Q: Feature Roadmap?
I haven't seen much change to the Humata features in some time. Is there a roadmap available to see what the team is working on?
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