A: Thank you for your question. HypeIndex is currently down. We are working on a new version that will work much better than the current version. We are very sorry for the inconvenience and very excited to bring you a better product to work with.
A: We are very sorry for this situation. We know our responsibility and will bring better value to all our users. The problem we faced was a bit bigger than we thought, and we are developing the system in a different language to make it more robust and valuable. We appreciate your patience, and the service will get back up ASAP.
I empathize with you having to overhaul everything. However, i think it's essential to
1. Give users a soft target date on when you intend to have this repaired.
2. Moreoever, put a notification banner or email clients about the situation. It's not wise keeping us all in the dark... Especially when we are businesses who require tools to keep our business going
Can you please do that? Thanks
Q: hypeIndex completely down OMG
It has been down for weeks if not months... If the service is not working the I should be getting a refund... It's merely a few months into the purchase and this happened.... Would AppSumo Team look into this???
A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER
Thanks for acknowledging this issue. Do you have an estimated time on when to expect the service to be up? I'm sure many of us like to know the target estimates. Currently there is not even a notification or any email disseminated to inform the clients about it.
We are very sorry for this situation. We know our responsibility, and we will bring better value to all of our users. The problem we faced was a bit bigger than we thought, and we are developing the system in a different language, so it will be much more robust and valuable. Please be patient, and the service will get back up ASAP.
Q: no data
There was a website I tried out first, but when I searched for everything, it showed no data at all!!
A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER
Q: ETA
when will this be up and running again?
Share HypeIndex AI
Q: Hyperindex was a nice concept, but it's still not working, which is concerning. What is the status of the service?
Avner_Roash
Apr 14, 2025A: Thank you for your question. HypeIndex is currently down. We are working on a new version that will work much better than the current version. We are very sorry for the inconvenience and very excited to bring you a better product to work with.
Share HypeIndex AI
Q: Is hypeindex issue resolved???
I am still getting empty view as of today 4 April. It has been out of service for months. What is the status now?
Avner_Roash
Apr 6, 2025A: We are very sorry for this situation. We know our responsibility and will bring better value to all our users. The problem we faced was a bit bigger than we thought, and we are developing the system in a different language to make it more robust and valuable. We appreciate your patience, and the service will get back up ASAP.
Share HypeIndex AI
Verified purchaser
I empathize with you having to overhaul everything. However, i think it's essential to
1. Give users a soft target date on when you intend to have this repaired.
2. Moreoever, put a notification banner or email clients about the situation. It's not wise keeping us all in the dark... Especially when we are businesses who require tools to keep our business going
Can you please do that? Thanks
Q: hypeIndex completely down OMG
It has been down for weeks if not months... If the service is not working the I should be getting a refund... It's merely a few months into the purchase and this happened.... Would AppSumo Team look into this???
Avner_Roash
Mar 26, 2025A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER
Share HypeIndex AI
Verified purchaser
Thanks for acknowledging this issue. Do you have an estimated time on when to expect the service to be up? I'm sure many of us like to know the target estimates. Currently there is not even a notification or any email disseminated to inform the clients about it.
Verified purchaser
It is still not resolved? When will it be up??
We are very sorry for this situation. We know our responsibility, and we will bring better value to all of our users. The problem we faced was a bit bigger than we thought, and we are developing the system in a different language, so it will be much more robust and valuable. Please be patient, and the service will get back up ASAP.
Q: no data
There was a website I tried out first, but when I searched for everything, it showed no data at all!!
Avner_Roash
Mar 26, 2025A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER
Share HypeIndex AI