sushilkediaQ: Some questions
1) How do credits get consumed. What tasks each unit gets consumed in, if I know this cleaerly I can evaluate if I need the 40000 credit Tier 3 or not.
2) Do you plan to include Indian languages such as Hindi, Gujarat, Tamil, Punjabi in near future? If yes, ETA please.
3) Can I use your tool to get an estimate of my present customers on how to fine tune and do more features and things in my current product and service? If yes, how?
4) Customer Interview means what? Will it be a video interview where AI is taking my position to engage with customer or it a questionnaire the AI will generate which my users have to answer?
Vesko_Icanpreneur
Apr 23, 2026A: Hi sushilkedia, thank you for the thoughtful questions.
1. How credits get consumed
We have made credit usage fully transparent inside the platform. Once you are logged in, you can see both:
- Credit cost table: https://platform.icanpreneur.com/subscription/credits-cost
- Credit usage log: https://platform.icanpreneur.com/subscription/credits-usage
To give you a practical sense: a Conduct AI-led interview is 500 credits, a Conduct AI-assisted interview is 2,000 credits, Interview insights extraction is 250 credits, and Interview quality assessment is 150 credits.
All AppSumo buyers also receive 50,000 one-time welcome bonus credits on top of the monthly credits included in their tier. We included those to give users enough room to explore the platform properly, run meaningful work, and get comfortable with the workflow before having to think about top-ups. And if you need more, top-ups are available.
Tier 3 is great when you expect to do heavier or more continuous work — for example repeated validation across multiple workflows, ongoing customer research, or client-facing work where you want more monthly headroom. It includes 40,000 monthly AI credits drawn from a shared team credit pool.
2. Indian languages
At the moment, Hindi, Gujarati, Tamil, and Punjabi are not in the currently supported language list. We are continuing to expand language support, but I do not want to promise an ETA before it is confirmed. If those languages are important for your workflow, feel free to say which ones matter most, because that is very useful for prioritization.
3. Using it with your current customers
Yes — absolutely. Icanpreneur is not only for new ideas. It can also be used by existing businesses to better understand current customers, refine the product or service, and uncover new growth opportunities. In practice, you would typically do that through real-world interviews with your current customers and then use the findings to improve buyer understanding, positioning, messaging, and next product decisions. Depending on your goal, Problem Discovery, Buyer Persona, and Win/Loss research can all be relevant.
4. What “customer interviews” means
You get an interview script based on your research type and tailored to your specific business context.
From there, you have a few options:
- Synthetic interviews — IVA creates synthetic respondents and interviews them for a fast first pass on your assumptions.
- AI-led interviews — IVA conducts the interview through an interview link that you share with respondents.
- AI-assisted interviews — you run the interview yourself while IVA listens to your conversation and acts as your real-time co-pilot — either face to face or online in Google Meet.
- Imported interviews — if you already have interviews previously done, you can import them into Icanpreneur and include them in the same research workflow.
After that, Icanpreneur helps with interview quality assessment, insight extraction, and aggregation of findings across interviews.
It is an end-to-end tailored interview workflow built around your research type and business context, and it can be run synthetically, by IVA with real respondents, by you with IVA assisting, or imported from previous work.
Hope this helps.
Best,
-Vesko