IKI.AI Questions

Showing 1 - 20 of 378 questions

Q: Files upload encryption

Are files uploaded to the IKI platform encrypted? (not private, but encrypted, I know that there is an option to make private the files, but it's not the question). Can someone from your team access these files?

userdve9PLUSDec 12, 2024
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Founder Team
ikicustomersup

ikicustomersup

Dec 17, 2024

A: Hi userdve9!
No, no one can access your files without your permission

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Q: Data privacy and security

Hi,
Are the files we sent to the IKI platform encrypted? Can anyone from the IKI team read or access these files?

userdve9PLUSDec 11, 2024
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Founder Team
ikicustomersup

ikicustomersup

Dec 12, 2024

A: Hi userdve9!
Your files are completely private unless you have made them public in the collection settings

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Q: Compare PDFs

Hi, how can IKI compare 2 different PDFs and present a table of comparison?

Noah_MosesPLUSDec 11, 2024
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Founder Team
ikicustomersup

ikicustomersup

Dec 11, 2024

A: Hi Noah_Moses!
IKI doesn't have the capability to compare PDF files.

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Q: team colaboration

Hi.
So let's assume I was invited by a Tier 2 owner. When team feature is available, do I need to have an IKI.ai subscription? Can I use all the features, like unlimited prompts?" Any specific limitations or allocations? 40 hours monthly video transcription for all the team?

105440847440866228479PLUSDec 9, 2024
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Founder Team
ikicustomersup

ikicustomersup

Dec 11, 2024

A: Hi!
Only the team owner needs to have a subscription. The workspace owner and its members share a common limit specified in the Tier conditions. The 40 hours of video transcription are distributed across all accounts.

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Q: Tier 2 and Research Assistant Service in LTD Plans

I would like to purchase Tier 2. Does it include the Research Assistant service? Is the LTD equivalent to the Researcher plan offered on your official website, or is it comparable to another plan, such as Pro+? I am particularly interested in understanding whether the Research Assistant is included. Is it possible to add this feature to the Deal Terms LTD?

TechCenterLAPLUSDec 9, 2024
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Founder Team
ikicustomersup

ikicustomersup

Dec 10, 2024

A: Hi TechCenterLA!
Basically, the Research Assistant goes to Tier 3, while Tier 2 will have a limited number of calls. You can find more details in the official FAQ. Tier 1 and Tier 2 maps to the Pro Plan, except the RA for Tier 2. Tier 3 maps to the Researcher Plan.

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