Thank you for purchasing our deal! Could you please share your registered email address via an email to support@useinbox.com? I'll let our support team know about this and resolve it as soon as possible.
Q: Hi, I see a lot of people are more concerned with the "automation" features.
I'm not that concerned with that. I just need to create a few emails and a few lists and send emails to my list every so often.
My concern is the report your platform generates after the emails are sent out. First of all how extensive are the reports? Do we get a list of all undeliverable emails? How about the ones who unsubscribed?
And, once someone unsubscribed, what is going to happen to them? does their name disappear from the list? Do I get a notification so I remove them from all my other communication as well? what if they want to get back on? can we remove them from the unsubscribe list or is it permanent?
Also, I want to know once I get your app and set it up can I use a fresh email account or do I need to have an aged email with a good deliverability score? And if not how many emails per day can I send to keep it clean and don't end up on the recipients' spam folder?
I have addressed your questions and concerns below:
You will receive a comprehensive report containing information on unsubscribers, hard and soft bounces, as well as details about recipients who clicked on the links in your campaign.
When someone unsubscribes, their contact status is automatically updated to "inactive," ensuring they will not receive any further emails. This...
Q: First of all let me start by saying that I love your product and I'm a big fan.
I've already purchased your "Multiple" plan and am just about to get a full use out of it. My question is that when we're sending emails to our contacts through your app on behalf of our email account... are they physically being sent from our email account or are they sent through your platform? In another words, once the emails are sent do I see them on the "Sent" folder of my own email account?
Your newsletters and campaigns are sent from our IPs on behalf of your sender account. You can not see them on your "Sent" folder because there's not a connection like an SMTP.
If you use let's say meyaud@meyaud.com to send campaigns form Inbox, you won't be sending emails from your own E-mail Provider. Once you update spf and dkim, you'll be sending campaigns from our Sending IPs on your behalf with your email address as the sender. Which means; you won't have hundreds of emails on your Sent folder on your Mailbox:)
Sincerely Behlül
Q: Hi, I sent this to your support email address 2 days ago and have had no response.
This is a determination on if I purchase this deal so trying to get some clarity:
I send an RSS email on a daily M-F basis and a Weekly basis, and I know that you have it on your roadmap.
I was curious if it was going to be limited to send on new blog post creation, or if it was going to be more programmable (send all since last send)
Also, if the RSS feed will send new posts only, or also will older posts which have been recently updated. This feature has been a huge problem for me on other networks and is something I really want to get a feel for before purchase.
I can't exactly tell if there will be any limit about sending blog posts, since we're still working on it. But i'll share your request with our DevOps Team about adding previous post to RSS feeds.
Q: is there a domain limite?
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Q: Hello I have the multiple appSumo plan that should come with unlimited senders.
Do you know why I am still limited to 5 senders and cannot add more domains to my account on useInbox?
Regards
BehlulTopak
May 15, 2024A: Hey There,
Thank you for purchasing our deal!
Could you please share your registered email address via an email to support@useinbox.com? I'll let our support team know about this and resolve it as soon as possible.
Share INBOX
Q: Hi, I see a lot of people are more concerned with the "automation" features.
I'm not that concerned with that. I just need to create a few emails and a few lists and send emails to my list every so often.
My concern is the report your platform generates after the emails are sent out. First of all how extensive are the reports? Do we get a list of all undeliverable emails? How about the ones who unsubscribed?
And, once someone unsubscribed, what is going to happen to them? does their name disappear from the list? Do I get a notification so I remove them from all my other communication as well? what if they want to get back on? can we remove them from the unsubscribe list or is it permanent?
Also, I want to know once I get your app and set it up can I use a fresh email account or do I need to have an aged email with a good deliverability score? And if not how many emails per day can I send to keep it clean and don't end up on the recipients' spam folder?
BehlulTopak
May 15, 2024A: Hey fariba2128,
I have addressed your questions and concerns below:
You will receive a comprehensive report containing information on unsubscribers, hard and soft bounces, as well as details about recipients who clicked on the links in your campaign.
When someone unsubscribes, their contact status is automatically updated to "inactive," ensuring they will not receive any further emails. This...
Share INBOX
Q: First of all let me start by saying that I love your product and I'm a big fan.
I've already purchased your "Multiple" plan and am just about to get a full use out of it. My question is that when we're sending emails to our contacts through your app on behalf of our email account... are they physically being sent from our email account or are they sent through your platform? In another words, once the emails are sent do I see them on the "Sent" folder of my own email account?
Said_Inbox
May 15, 2024A: Hello Meyaud,
Thanks for your comment, so kind of you! :)
Your newsletters and campaigns are sent from our IPs on behalf of your sender account. You can not see them on your "Sent" folder because there's not a connection like an SMTP.
Best regards.
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Hey meyaud,
If you use let's say meyaud@meyaud.com to send campaigns form Inbox, you won't be sending emails from your own E-mail Provider. Once you update spf and dkim, you'll be sending campaigns from our Sending IPs on your behalf with your email address as the sender. Which means; you won't have hundreds of emails on your Sent folder on your Mailbox:)
Sincerely
Behlül
Q: Hi, I sent this to your support email address 2 days ago and have had no response.
This is a determination on if I purchase this deal so trying to get some clarity:
I send an RSS email on a daily M-F basis and a Weekly basis, and I know that you have it on your roadmap.
I was curious if it was going to be limited to send on new blog post creation, or if it was going to be more programmable (send all since last send)
Also, if the RSS feed will send new posts only, or also will older posts which have been recently updated. This feature has been a huge problem for me on other networks and is something I really want to get a feel for before purchase.
Said_Inbox
May 15, 2024A: Hey there,
Thank your for your question.
I can't exactly tell if there will be any limit about sending blog posts, since we're still working on it. But i'll share your request with our DevOps Team about adding previous post to RSS feeds.
Have a great day!
Share INBOX