Q: First of all let me start by saying that I love your product and I'm a big fan.
I've already purchased your "Multiple" plan and am just about to get a full use out of it. My question is that when we're sending emails to our contacts through your app on behalf of our email account... are they physically being sent from our email account or are they sent through your platform? In another words, once the emails are sent do I see them on the "Sent" folder of my own email account?
Your newsletters and campaigns are sent from our IPs on behalf of your sender account. You can not see them on your "Sent" folder because there's not a connection like an SMTP.
If you use let's say meyaud@meyaud.com to send campaigns form Inbox, you won't be sending emails from your own E-mail Provider. Once you update spf and dkim, you'll be sending campaigns from our Sending IPs on your behalf with your email address as the sender. Which means; you won't have hundreds of emails on your Sent folder on your Mailbox:)
Sincerely Behlül
Q: Hi, I see a lot of people are more concerned with the "automation" features.
I'm not that concerned with that. I just need to create a few emails and a few lists and send emails to my list every so often.
My concern is the report your platform generates after the emails are sent out. First of all how extensive are the reports? Do we get a list of all undeliverable emails? How about the ones who unsubscribed?
And, once someone unsubscribed, what is going to happen to them? does their name disappear from the list? Do I get a notification so I remove them from all my other communication as well? what if they want to get back on? can we remove them from the unsubscribe list or is it permanent?
Also, I want to know once I get your app and set it up can I use a fresh email account or do I need to have an aged email with a good deliverability score? And if not how many emails per day can I send to keep it clean and don't end up on the recipients' spam folder?
I have addressed your questions and concerns below:
You will receive a comprehensive report containing information on unsubscribers, hard and soft bounces, as well as details about recipients who clicked on the links in your campaign.
When someone unsubscribes, their contact status is automatically updated to "inactive," ensuring they will not receive any further emails. This process eliminates the need for manual removal from your lists. If they decide to re-subscribe, their status will be updated to "active."
Once you create a sender account through your domain on Inbox, you will need to configure a few SPF and DKIM settings. Afterward, you can send your emails using our Sending IPs. This streamlines the process, freeing you from concerns about aged emails.
If you have any further questions or require additional information, feel free to let me know.
Thank you for purchasing our deal! Could you please share your registered email address via an email to support@useinbox.com? I'll let our support team know about this and resolve it as soon as possible.
Q: Hi, I sent this to your support email address 2 days ago and have had no response.
This is a determination on if I purchase this deal so trying to get some clarity:
I send an RSS email on a daily M-F basis and a Weekly basis, and I know that you have it on your roadmap.
I was curious if it was going to be limited to send on new blog post creation, or if it was going to be more programmable (send all since last send)
Also, if the RSS feed will send new posts only, or also will older posts which have been recently updated. This feature has been a huge problem for me on other networks and is something I really want to get a feel for before purchase.
I can't exactly tell if there will be any limit about sending blog posts, since we're still working on it. But i'll share your request with our DevOps Team about adding previous post to RSS feeds.
So do i need to purchase 2 more codes now to max out the limit of the deal and remove the branding from the emails?
Also, do you have a Wordpress plugin which I can integrate with my Wordpress website? Then I will be able to use the Form creation feature of Inbox itself instead of a 3rd party form solution
That's right, you can get another 2 codes and get remove branding.
We're working on integration options, for now we have open API and Zapier. There'll be more in the future, also WordPress plug-in too.
It is possible to perform all operations on the INBOX platform with API.
Including basic operations such as creating a new list, transferring contacts, scheduling deliveries to a contact list, group or segment and retrieving sending results can be done via API.
All methods can be accessed at https://reference.useinbox.com.
Have a great day! Also,we have our own "Forms" feature "INBOXForms" and you can create your own opt-in forms as you wish, you can design it however you want. You can add checkbox, and send activation email for double opt-in etc.
And at the end we share the HTML and iFrame codes of it for you to embed it to your website and also the URL to add your forms link to your social media account and to your signature on emails. When someone fill the form, he/she is automatically added to your contact list on INBOX.
Q: Are you going to add these 2 basic automations to the app sumo deal?
Im waiting on your answer so I can purchase:
Automation on when a campaign is open, or when a link is clicked isn't included in the AppSumo deal?
This is a basic feature of email marketing software - I was considering moving from aweber to inbox, but without the basic automations, this lifetime deal is crippled and unusable.
Already Inbox doesn't have the integrations that the big players have, so it's already inconvenient to switch to them since they dont work out the box with most of the other software businesses use.
If you are asking us to move ALL our list and ALL our emails and ALL campaigns and ALL automations and ALL segmentation to a whole new platform - that's already a huge undertaking and inconvenience.
And you are also asking us to take a chance on a newer, less known company.
To ALSO not offer the basic automations, while asking us to move all our list to a platform that doesnt have the other conveniences and usability of the other players??? It doesn't balance out.
You already wrote all the same sentences before and i told you we would consider it with my team.
I can understand how important automation for you but believe me, we would like to offer every opportunity to our users much cheper, or free too but unfortunately, there is a team working at the back to constantly improve automation, automation means workforce for us.
In addition, we offer you 30.000 subscribers here, as INBOX, we also work like a hosting company, so with the LTD we offer here, you will be constantly hosting all your information on our servers and at a very very cheap price, even this is extra for us. That's why we have to do some things for a fee, I understand that you want to use every feature unlimitedly and with a very cheap price, but unfortunately this is not always possible. Maybe when other features are released in the future, these features will be free, I don't know that, but this is our policy for now.
Q: I bought 3 codes previously,
I noticed there's a minor difference between this deal and the old deal.
1. This deal has API integration whereas the old deal is LIMITED API Integration 2. This deal has Marketing automation (Plus Plan) the old deal doesn't have it.
Does this mean sumolings who bought the old deal will get the same feature like this one?
Q: Automation on when a campaign is open, or when a link is clicked isn't included in the AppSumo deal?
This is a basic feature of email marketing software - I was considering moving from aweber to inbox, but without the basic automations, this lifetime deal is crippled and unusable.
Already Inbox doesn't have the integrations that the big players have, so it's already inconvenient to switch to them since they dont work out the box with most of the other software businesses use.
If you are asking us to move ALL our list and ALL our emails and ALL campaigns and ALL automations and ALL segmentation to a whole new platform - that's already a huge undertaking and inconvenience.
And you are also asking us to take a chance on a newer, less known company.
To ALSO not offer the basic automations, while asking us to move all our list to a platform that doesnt have the other conveniences and usability of the other players??? It doesn't balance out.
Would you consider including the automation on when a campaign is open, or when a link is clicked? That would at least make all the other losses balance out a little bit more.
Are you going to add these automations to the app sumo deal?
- when campaign link is opened
- when link is clicked
Q: Can I automate emails with your service ?
For example : If a customer subscribes to my mailing list but does not open the email, can I automate this so that I automatically send him a reminder email?
We're working on integration options, for now we have open API and Zapier. There'll be more in the future, WordPress Plug-in too. For now, you can integrate your WordPress website via API.
It is possible to perform all operations on the INBOX platform with API.
Including basic operations such as creating a new list, transferring contacts, scheduling deliveries to a contact list, group or segment and retrieving sending results can be done via API.
All methods can be accessed at https://reference.useinbox.com.
With multiple brand management, you can define different domains as your sender accounts. Up to 5 sender accounts are included in AppSumo plan, if you have 5 different websites, you can manage all of them in one account.
Q: Not sure if I'm missing something with the automations but what is the point if campaign open or link clicked is not included?
So I send an email to my list but then have no way of doing anything at all with automations (ie: a user opens email, add them to flow A but if a user clicks a link add them to flow B)
for a full stack to include basic open/click triggers it is an additional upgrade cost of $162 per month!!!???
Why would I choose inbox over encharge given the automation that is available in encharge? (I can use numerous triggers to direct subscribers through a series of flows and then migrate them to another platform using zapier/pabby/API.
First of all Pro plan is not onyl about upgrades for automation. With Pro plan you also get up to 10 brand management and high sending speed. Also you don't need to upgrade to 30.000 Subscribers Pro plan, if you need less contacts, you can also get 7.500 or 15.000 Subscribers Pro plan. It's all up to you.
Encharge is a really great tool, their reviews also show this too but actually Encharge and INBOX are very different products. Encharge is a marketing automation tool, they're mostly focused on marketing automation but INBOX is a complete email marketing tool, where you can design your own newsletters and campaigns with our own design tool INBOXBrush, categorize your contacts by using segments and tags and see the very-detailed reports of your sendings and more about email.
We're working really hard on our marketing automation and some updates,triggers and actions were released and new integrations are on the way.
I'll talk to my team about including other features.
Q: Hello, I have sent a message via your chat support more than a week ago and now answer.
I am facing a bug, when I add a contact the contact is not being segmented based on the rules. I have sent a video and 3 follow-up email and no answer.
Encharge is a marketing automation platform and marketing automation is their focus.
INBOX is a compact email marketing platform. You can design newsletters for your subscribers, categorize them by using our segments feature and instantly send your emails to all of them. We also released our automation feature as well but as is said, marketing automation is what really Encharge focused.
I think they both are different, Inbox is more about email campaigns and the other is about email automations or transactional emails. BTW I have had a bad experience with Inbox
Q: Very sloppy rollout.
I just bought 2 codes and I'm already regretting my purchase.
1. I go to redeem the codes, and it takes me to the login account that says I'm on a free plan. 2. Five of the links that I clicked on in the account took me to either 404 pages, or pages that erred. 3. I come back to the thread and notice that there have not been any answers to questions in the last few days, and before that just randomly. 4. In one of the few questions that was answered, you posted a link to the api docs and that 404'd also...
I'm assuming that these issues may be due to the appsumo effect but it sure doesn't look good...
I'm sorry for all the issues you faced, have you ever tried to contact with us via support@useinbox.com , i cant see any tickets from you and as you can see on reviews, our technical support team helps the customers immediately.
We haven't had any problem with our resources pages lately, and some of our customers send us screenshot with this 404 problem with API page, there was a "dot" at the end of their links that hey copied and pasted, maybe this could be the problem while copying the link.
That's right some of our pages on the portal was broken but they were solved almost 2-3 weeks ago, thanks to our customers who wrote us from support email.
If you also send us a ticket from our support mail and send us the screenshots of your issues, we'll gladly help you.
Yes I have contacted your support numerous times. I am surprised that you are saying that there are no issues with the setup... These issues must be known. I right now have an account that says free, limit 500 contacts. You all deleted my account and said that if I reactivated it would work. It still does not work... I thought I saw others with similar complaints...
After finally being able to test the working product, I'm taking a chance and stacking that last code. If you all continue updates, support, and tweaking the platform you may end up with one of the best email services out there. Good Luck!
I have had very slow service issues, and bugs, making changes, saving, coming back and the changes are gone. have you had any luck?
Q: INBOXAutomation is now AVAILABLE!
Hey there Sumo-lings, Thank you for all your questions, reviews, and suggestions so far. We have been with you here at AppSumo for more than a month and it was a great experience for us.
We got a lot of great people among us, received a lot of feedback, which were really and really important for us to take solid steps to the future and understand what you exactly need, and now we have great news for you! INBOXAutomation!
INBOXAutomation, which is still in the BETA stage, is included in the AppSumo LTD as promised. With INBOXAutomation, you will be able to create many different scenarios and to send automatic e-mails under the conditions you want, on the day and time you want. You can give new subscribers a warm welcome or celebrate and share special moments or automate subscriber updates and more and more! Since this is the BETA version of automation, here your feedbacks are really important for us to make it the BEST. It’s already constantly updated, let’s make INBOXAutomation great together!
You can see the differences between Plus (AppSumo Deal) and Pro plans for automation detailed from the link below; https://resources.useinbox.com/article/158-what-do-we-offer-in-plus-and-pro-plans-for-automation
And another great thing is even after the end of the AppSumo deal, you’ll always be a Sumo-ling for us, and the prices always be cheaper than usual for you, if you want to upgrade your account to Pro plans. There’ll be new features and updates all the time here on INBOX, and Pro plans give you the chance to use them as unlimited! Check out our Roadmap;
If I intend to upgrade to Pro is there any benefit in taking more than one code? Am I right in thinking I get one code for 7,500 and then I pay $18 / month for the pro. If I later want to upgrade I could pay $25 / month for 15,000 contacts?
Q: is there a domain limite?
Share INBOX
Q: First of all let me start by saying that I love your product and I'm a big fan.
I've already purchased your "Multiple" plan and am just about to get a full use out of it. My question is that when we're sending emails to our contacts through your app on behalf of our email account... are they physically being sent from our email account or are they sent through your platform? In another words, once the emails are sent do I see them on the "Sent" folder of my own email account?
Said_Inbox
May 15, 2024A: Hello Meyaud,
Thanks for your comment, so kind of you! :)
Your newsletters and campaigns are sent from our IPs on behalf of your sender account. You can not see them on your "Sent" folder because there's not a connection like an SMTP.
Best regards.
Share INBOX
Hey meyaud,
If you use let's say meyaud@meyaud.com to send campaigns form Inbox, you won't be sending emails from your own E-mail Provider. Once you update spf and dkim, you'll be sending campaigns from our Sending IPs on your behalf with your email address as the sender. Which means; you won't have hundreds of emails on your Sent folder on your Mailbox:)
Sincerely
Behlül
Q: Hi, I see a lot of people are more concerned with the "automation" features.
I'm not that concerned with that. I just need to create a few emails and a few lists and send emails to my list every so often.
My concern is the report your platform generates after the emails are sent out. First of all how extensive are the reports? Do we get a list of all undeliverable emails? How about the ones who unsubscribed?
And, once someone unsubscribed, what is going to happen to them? does their name disappear from the list? Do I get a notification so I remove them from all my other communication as well? what if they want to get back on? can we remove them from the unsubscribe list or is it permanent?
Also, I want to know once I get your app and set it up can I use a fresh email account or do I need to have an aged email with a good deliverability score? And if not how many emails per day can I send to keep it clean and don't end up on the recipients' spam folder?
BehlulTopak
May 15, 2024A: Hey fariba2128,
I have addressed your questions and concerns below:
You will receive a comprehensive report containing information on unsubscribers, hard and soft bounces, as well as details about recipients who clicked on the links in your campaign.
When someone unsubscribes, their contact status is automatically updated to "inactive," ensuring they will not receive any further emails. This process eliminates the need for manual removal from your lists. If they decide to re-subscribe, their status will be updated to "active."
Once you create a sender account through your domain on Inbox, you will need to configure a few SPF and DKIM settings. Afterward, you can send your emails using our Sending IPs. This streamlines the process, freeing you from concerns about aged emails.
If you have any further questions or require additional information, feel free to let me know.
Share INBOX
Q: Hello I have the multiple appSumo plan that should come with unlimited senders.
Do you know why I am still limited to 5 senders and cannot add more domains to my account on useInbox?
Regards
BehlulTopak
May 15, 2024A: Hey There,
Thank you for purchasing our deal!
Could you please share your registered email address via an email to support@useinbox.com? I'll let our support team know about this and resolve it as soon as possible.
Share INBOX
Q: Hi, I sent this to your support email address 2 days ago and have had no response.
This is a determination on if I purchase this deal so trying to get some clarity:
I send an RSS email on a daily M-F basis and a Weekly basis, and I know that you have it on your roadmap.
I was curious if it was going to be limited to send on new blog post creation, or if it was going to be more programmable (send all since last send)
Also, if the RSS feed will send new posts only, or also will older posts which have been recently updated. This feature has been a huge problem for me on other networks and is something I really want to get a feel for before purchase.
Said_Inbox
May 15, 2024A: Hey there,
Thank your for your question.
I can't exactly tell if there will be any limit about sending blog posts, since we're still working on it. But i'll share your request with our DevOps Team about adding previous post to RSS feeds.
Have a great day!
Share INBOX
Q: I purchased 1 code earlier.
So do i need to purchase 2 more codes now to max out the limit of the deal and remove the branding from the emails?
Also, do you have a Wordpress plugin which I can integrate with my Wordpress website?
Then I will be able to use the Form creation feature of Inbox itself instead of a 3rd party form solution
Said_Inbox
May 15, 2024A: Hello Sumo-ling,
That's right, you can get another 2 codes and get remove branding.
We're working on integration options, for now we have open API and Zapier. There'll be more in the future, also WordPress plug-in too.
It is possible to perform all operations on the INBOX platform with API.
Including basic operations such as creating a new list, transferring contacts, scheduling deliveries to a contact list, group or segment and retrieving sending results can be done via API.
All methods can be accessed at https://reference.useinbox.com.
Have a great day!
Also,we have our own "Forms" feature "INBOXForms" and you can create your own opt-in forms as you wish, you can design it however you want. You can add checkbox, and send activation email for double opt-in etc.
And at the end we share the HTML and iFrame codes of it for you to embed it to your website and also the URL to add your forms link to your social media account and to your signature on emails. When someone fill the form, he/she is automatically added to your contact list on INBOX.
Have a great day!
Share INBOX
Q: Are you going to add these 2 basic automations to the app sumo deal?
Im waiting on your answer so I can purchase:
Automation on when a campaign is open, or when a link is clicked isn't included in the AppSumo deal?
This is a basic feature of email marketing software - I was considering moving from aweber to inbox, but without the basic automations, this lifetime deal is crippled and unusable.
Already Inbox doesn't have the integrations that the big players have, so it's already inconvenient to switch to them since they dont work out the box with most of the other software businesses use.
If you are asking us to move ALL our list and ALL our emails and ALL campaigns and ALL automations and ALL segmentation to a whole new platform - that's already a huge undertaking and inconvenience.
And you are also asking us to take a chance on a newer, less known company.
To ALSO not offer the basic automations, while asking us to move all our list to a platform that doesnt have the other conveniences and usability of the other players??? It doesn't balance out.
Said_Inbox
May 15, 2024A: Hello Falcon,
You already wrote all the same sentences before and i told you we would consider it with my team.
I can understand how important automation for you but believe me, we would like to offer every opportunity to our users much cheper, or free too but unfortunately, there is a team working at the back to constantly improve automation, automation means workforce for us.
In addition, we offer you 30.000 subscribers here, as INBOX, we also work like a hosting company, so with the LTD we offer here, you will be constantly hosting all your information on our servers and at a very very cheap price, even this is extra for us. That's why we have to do some things for a fee, I understand that you want to use every feature unlimitedly and with a very cheap price, but unfortunately this is not always possible. Maybe when other features are released in the future, these features will be free, I don't know that, but this is our policy for now.
Thank you for your understanding.
Best regards.
Share INBOX
Q: I bought 3 codes previously, I noticed there's a minor difference between this deal and the old deal.
1. This deal has API integration whereas the old deal is LIMITED API Integration
2. This deal has Marketing automation (Plus Plan) the old deal doesn't have it.
Does this mean sumolings who bought the old deal will get the same feature like this one?
Said_Inbox
May 15, 2024A: Hello Obed,
That's right, these upgrades also include sumolings who got previous LTD.
Best regards.
Share INBOX
Q: Automation on when a campaign is open, or when a link is clicked isn't included in the AppSumo deal?
This is a basic feature of email marketing software - I was considering moving from aweber to inbox, but without the basic automations, this lifetime deal is crippled and unusable.
Already Inbox doesn't have the integrations that the big players have, so it's already inconvenient to switch to them since they dont work out the box with most of the other software businesses use.
If you are asking us to move ALL our list and ALL our emails and ALL campaigns and ALL automations and ALL segmentation to a whole new platform - that's already a huge undertaking and inconvenience.
And you are also asking us to take a chance on a newer, less known company.
To ALSO not offer the basic automations, while asking us to move all our list to a platform that doesnt have the other conveniences and usability of the other players??? It doesn't balance out.
Would you consider including the automation on when a campaign is open, or when a link is clicked? That would at least make all the other losses balance out a little bit more.
Said_Inbox
May 15, 2024A: Hey Falcon,
Thank you for sharing your opinions and feedbacks, of course we'll consider it.
Most of these features were released lately and i'll share your feedbacks with my team.
Have a great day!
Share INBOX
Verified purchaser
Are you going to add these automations to the app sumo deal?
- when campaign link is opened
- when link is clicked
Q: Can I automate emails with your service ?
For example :
If a customer subscribes to my mailing list but does not open the email, can I automate this so that I automatically send him a reminder email?
Share INBOX
Q: So are you able to integrate your email sign up list directly into WordPress?
I only see the Zapier intergration do you need to have Zapier to integrate to WordPress, Facebook, landing pages etc?
Said_Inbox
May 15, 2024A: Hey there mydealstall,
We're working on integration options, for now we have open API and Zapier. There'll be more in the future, WordPress Plug-in too. For now, you can integrate your WordPress website via API.
It is possible to perform all operations on the INBOX platform with API.
Including basic operations such as creating a new list, transferring contacts, scheduling deliveries to a contact list, group or segment and retrieving sending results can be done via API.
All methods can be accessed at https://reference.useinbox.com.
Have a great day!
Share INBOX
Q: How many websites can you use this on?
Its says 5 brands does that mean a maximum of 5 websites? Thank you very much
Said_Inbox
May 15, 2024A: Hello mydealstall,
With multiple brand management, you can define different domains as your sender accounts. Up to 5 sender accounts are included in AppSumo plan, if you have 5 different websites, you can manage all of them in one account.
Best regards.
Share INBOX
Q: With the Inbox plans, here on AppSumo, can I trigger emails to be sent out by specific date occasions such as birthday, anniversary, etc.?
Said_Inbox
May 15, 2024A: Hey there sumoling,
Thank you for your questions.
Yes, with AppSumo plan, you're able to send your emails by spesific day and time, anniversary or birthday.
Have a great day!
Share INBOX
Q: Not sure if I'm missing something with the automations but what is the point if campaign open or link clicked is not included?
So I send an email to my list but then have no way of doing anything at all with automations (ie: a user opens email, add them to flow A but if a user clicks a link add them to flow B)
for a full stack to include basic open/click triggers it is an additional upgrade cost of $162 per month!!!???
Why would I choose inbox over encharge given the automation that is available in encharge? (I can use numerous triggers to direct subscribers through a series of flows and then migrate them to another platform using zapier/pabby/API.
Said_Inbox
May 15, 2024A: Hey there sumoling,
Thank you for your questions.
First of all Pro plan is not onyl about upgrades for automation. With Pro plan you also get up to 10 brand management and high sending speed. Also you don't need to upgrade to 30.000 Subscribers Pro plan, if you need less contacts, you can also get 7.500 or 15.000 Subscribers Pro plan. It's all up to you.
Encharge is a really great tool, their reviews also show this too but actually Encharge and INBOX are very different products. Encharge is a marketing automation tool, they're mostly focused on marketing automation but INBOX is a complete email marketing tool, where you can design your own newsletters and campaigns with our own design tool INBOXBrush, categorize your contacts by using segments and tags and see the very-detailed reports of your sendings and more about email.
We're working really hard on our marketing automation and some updates,triggers and actions were released and new integrations are on the way.
I'll talk to my team about including other features.
Best regards.
Share INBOX
Q: Hello there, quick question.
If I upgrade to tier 3 does it remove the light branding in the emails? Thank you.
Said_Inbox
May 14, 2024A: Hello PastorDre,
Yes, if you upgrade your AppSumo plan to multiple with 3 codes, you get "Remove Branding"
Have a great day!
Share INBOX
Verified purchaser
Hello there, Thank you.
Q: I wouldn't do this deal unless it included PRO features.
Let me know if this changes.
Share INBOX
Q: Hello, I have sent a message via your chat support more than a week ago and now answer.
I am facing a bug, when I add a contact the contact is not being segmented based on the rules. I have sent a video and 3 follow-up email and no answer.
Share INBOX
Verified purchaser
I STILL HAVE MANY ISSUES with your software. I is not reliable.
Hello Rod,
I believe we solved many of the issue you faced, when you contact us via support@useinbox.com.
If you have any other questions, we'll gladly help you again.
Best regards.
Q: How do you guys compare with Encharge (also on appsumo)?
Said_Inbox
May 15, 2024A: Hey there,
Encharge is a marketing automation platform and marketing automation is their focus.
INBOX is a compact email marketing platform. You can design newsletters for your subscribers, categorize them by using our segments feature and instantly send your emails to all of them. We also released our automation feature as well but as is said, marketing automation is what really Encharge focused.
Best regards.
Share INBOX
Verified purchaser
I think they both are different, Inbox is more about email campaigns and the other is about email automations or transactional emails. BTW I have had a bad experience with Inbox
Q: Very sloppy rollout.
I just bought 2 codes and I'm already regretting my purchase.
1. I go to redeem the codes, and it takes me to the login account that says I'm on a free plan.
2. Five of the links that I clicked on in the account took me to either 404 pages, or pages that erred.
3. I come back to the thread and notice that there have not been any answers to questions in the last few days, and before that just randomly.
4. In one of the few questions that was answered, you posted a link to the api docs and that 404'd also...
I'm assuming that these issues may be due to the appsumo effect but it sure doesn't look good...
What is your ETA of full functionality?
Said_Inbox
May 14, 2024A: Hey there sumoling,
Thank for your feedback,
I'm sorry for all the issues you faced, have you ever tried to contact with us via support@useinbox.com , i cant see any tickets from you and as you can see on reviews, our technical support team helps the customers immediately.
We haven't had any problem with our resources pages lately, and some of our customers send us screenshot with this 404 problem with API page, there was a "dot" at the end of their links that hey copied and pasted, maybe this could be the problem while copying the link.
That's right some of our pages on the portal was broken but they were solved almost 2-3 weeks ago, thanks to our customers who wrote us from support email.
If you also send us a ticket from our support mail and send us the screenshots of your issues, we'll gladly help you.
Have a great day.
Share INBOX
Yes I have contacted your support numerous times. I am surprised that you are saying that there are no issues with the setup... These issues must be known. I right now have an account that says free, limit 500 contacts. You all deleted my account and said that if I reactivated it would work. It still does not work... I thought I saw others with similar complaints...
Wanted to follow back up. Looks like it's working now... I'll keep you posted.
After finally being able to test the working product, I'm taking a chance and stacking that last code. If you all continue updates, support, and tweaking the platform you may end up with one of the best email services out there. Good Luck!
I have had very slow service issues, and bugs, making changes, saving, coming back and the changes are gone. have you had any luck?
Q: INBOXAutomation is now AVAILABLE!
Hey there Sumo-lings,
Thank you for all your questions, reviews, and suggestions so far. We have been with you here at AppSumo for more than a month and it was a great experience for us.
We got a lot of great people among us, received a lot of feedback, which were really and really important for us to take solid steps to the future and understand what you exactly need, and now we have great news for you! INBOXAutomation!
INBOXAutomation, which is still in the BETA stage, is included in the AppSumo LTD as promised. With INBOXAutomation, you will be able to create many different scenarios and to send automatic e-mails under the conditions you want, on the day and time you want. You can give new subscribers a warm welcome or celebrate and share special moments or automate subscriber updates and more and more!
Since this is the BETA version of automation, here your feedbacks are really important for us to make it the BEST. It’s already constantly updated, let’s make INBOXAutomation great together!
You can see the differences between Plus (AppSumo Deal) and Pro plans for automation detailed from the link below;
https://resources.useinbox.com/article/158-what-do-we-offer-in-plus-and-pro-plans-for-automation
And another great thing is even after the end of the AppSumo deal, you’ll always be a Sumo-ling for us, and the prices always be cheaper than usual for you, if you want to upgrade your account to Pro plans. There’ll be new features and updates all the time here on INBOX, and Pro plans give you the chance to use them as unlimited! Check out our Roadmap;
https://trello.com/b/GArixrFw/inbox-roadmap-template
Thank you for everything, you guys are the best!
Have a great day!
Share INBOX
Verified purchaser
If I intend to upgrade to Pro is there any benefit in taking more than one code?
Am I right in thinking I get one code for 7,500 and then I pay $18 / month for the pro.
If I later want to upgrade I could pay $25 / month for 15,000 contacts?
Hey there,
Yes, that's right, you can upgrade higher plans anytime you want, and you'll always be charged with AppSumo prices.