Speaking of InTouch. I do not understand the need of a physical card. Seems to be going backward in time. Why not just a phone app since using NFC and/or QR code, the same way i can add a credit card on my phone. What am I missing?
Q: Dear Emir,
I am reaching out to you in need of your kind assistance.
During my latest attempt to contribute to our mutual growth by purchasing a product, I stumbled upon an unexpected hurdle. The item vanished from my shopping cart just as I was about to finalize the payment. The product details are: Multiple - Stack up to 3 codes.
If I could kindly request your immediate assistance in this matter, it would be greatly appreciated. With your help, I can swiftly return the item to my cart and finalize my contribution today! This not only supports the growth of your business but also allows me to partake in this journey of mutual benefit.
Thank you in advance for your understanding and prompt response. Your help in this matter is a charitable act that truly underscores our partnership.
Q: I started using Inbox about a year ago but have stopped using it due to urls being changed to Ibox tracking links that are not SSL encrypted.
Customers kept emailing me as to why they get a notice that the link is not safe. I contacted Inbox in the past, several times, and was advised that you're working on it. Any plans on fixing this any time soon? Installing an SSL certificate is not that hard!
I have my courses at productdyno.com. When a new user registers for my course, product dyno will send an email to that user from their domain using the email noreply@productdyno.com. I want to send the emails from noreply@mydomain.com instead of noreply@productdyno.com. They have an option to use custom SMTP transaction email setup, where i have to set values for my SMTP server like server, username, password, port, security and from email etc.If I buy Inbox, will it be possible to send emails from noreply@mydomain.com? or do i need your other product InboxNotify? If I buy Inbox will you provide any free monthly credits to use with InboxNotify? I don't want to send any marketing emails and i want to avoid paying monthly fees. Let me know. Thanks.
Q: I can't log into my dashboard right now, is there something wrong with the system?
Also, when I send an email, the text "If you can not see this email properly, please click here." is added to the top of the body of the email. can this be fixed? I use the system in Japanese.
8/5 tacos across 300+ reviews... pretty darn impressive!
BUT:
In scanning the reviews, it appears to have been at least 5-6 weeks since the last 5-taco rating and the overwhelming majority since then have skewed to the lower-end of the 1-3 range.
I realize I'm looking at a small(ish) recent sample, but I can't help but wonder why there's such an apparent disconnect between the posted overall rating relative to several recent users' experiences.
To the Creators, have you been experiencing any known hiccups recently that explain the sudden and rather significant change in sentiment? What's your perspective on what might be behind this? By any chance were you incentivizing 5-taco reviews at any point? I'm not here to pass judgment, I just don't "get" what's happened recently... or, alternatively, how so many 5/5's were received in the first place if it's been the same offer all along. Have the inclusions or price changed at all?
Was about to buy... then was ready to move on... but figured it's only fair to give you an opportunity to respond first. :)
I wanted to address the recent decrease in positive reviews regarding our offer. It appears that there might have been some confusion among Sumolings regarding the terms of the 3000 Cold Email Credits and the Unlimited Sendings feature.
To clarify, the 3000 credits are a one-time gift and not a recurring feature. They are meant to provide you with an initial boost for our Cold Email System. Additionally, the Unlimited Sendings feature applies to our main product, INBOX, which is designed for bulk email marketing. Please note that our Cold Email System does have certain sending limits in place.
I hope this clears up any misunderstandings and provides a better understanding of the features included in our offer. If you have any further questions or concerns, please don't hesitate to reach out to us at support@useinbox.com.
Q: Hello Behlul,
Do you plan to add the Custom SMTP feature so we can send emails from our own emails so our ...
customers know that the emails are coming from our domain? This feature is available on vBout.
Finally, does the INBOX support the Right-to-Left (RTL) languages such as Arabic? If yes, would you please let me know how to change the language in the INBOX platform?
Thank you, and looking forward to hearing from you 🙏
I have been waiting for INBOX to support the Right-to-Left (RTL) languages since 2021.
I fully stacked the INBOX platform, but I won’t be able to use the platform until the Right-to-Left (RTL) languages, such as Arabic and Hebrew, are supported.
Most of my global business customers are from the Middle East and Africa, and the Arabic language is critical for my online business. The Middle East has some of the highest purchasing power in the world. It’s also one of the most spoken languages.
Note: For the INBOX platform to truly support RTL languages, the platform should be able to do text direction and text alignment of buttons, questions, and paragraphs. This is important because RTL languages read and write every HTML design element in reverse order, so when icons or arrows are on the left-hand side of the screen for the LTR, it would be in the reverse direction for the RTL. This is required for the perfect web design standards for RTL languages.
Free Help: I speak all the Arabic dialects. If your team needs help, I don’t mind helping your team for free by translating and explaining how to fix the language alignment.
For now, I will keep the INBOX platform until I can use the platform in the future.
Thank you again, and please let me know if I can help with anything.
Hey, I noticed you likened this to VBOUT, however, VBOUT is a full service CRM vs. Inbox is an ESP (email service provider) although it does include a cold emailing section. You can get Dedicated IP's and custom SMTP/API from their InboxNotify starting at $30/month. I also use VBOUT, but for me it doesn't replace the need for a good autoresponder due the simplicity in setting and forgetting email campaigns. I usually qualify my leads in VBOUT, then send them over to my autoresponder - its just easier for me to do it that way. Hope that helps!
Especially since I am an affiliate marketer, a CRM is really for vendors, however, I use it to not only qualify leads but to score them, then I know which leads are ready for my email promos in my ESP.
Hello Rodsaffiliatemarketing , I would be interested in speaking with you in regards to your use of email ESP and CRM, and your expertise in leading scoring. you can reach me at jmorris1830 at gmail dot com. I very much look forward to hearing from you. Thanks, Jason
Q: Is CNAME for landing page included for my account?
If so, how do I set it up?
I am still unclear about the cold and standard emails. If I use my own SMTP servers, am I still limited by the number of cold emails sending?
So if we use your SMTP server, then we can send unlimited standard email.
Still have no clue what you considered as cold or standard. If I upload a new list regularly, and they are cold list. How do you differentiate them as new or not?
To better comprehend the distinctions, I recommend signing up for a free account and trying it out firsthand. This will provide you with a clear understanding of the variations between INBOX and INBOXCold.
Feel free to contact us if you have any more questions or need further assistance.
Hi. I did and have a paid account. But I am unclear of how you can distinguish the list? What if i upload my cold list to standard and bypass the use of inbox cold. What different will that make if I don't need those extra features? How do you figure which of my contact is cold or not? I see this question get asked multiple times. This mean the plan confuses many people. I am sure we are driving you bonker with the cold email questions, but the fact remained. It is clear as mud to me.
To further elaborate. You mentioned that we can connect to our own SMTPs. So if I use my own email servers to send cold emails, am I still restricted by the cold email credit limits?
I don't see anything above about cold inbox credits. I thought this purchase matched the useinbox.com website plan details for the PRO plan. The PRO plan notes UNLIMITED monthly emails. How does INBOX differentiate between cold emails and other emails?
If we add users via API into INBOX to a contact list that triggers an email, does INBOX consider this a cold email?
Is the max. amount of contacts cumulative or net, meaning if we add 25k (for tier 3), then delete 5k, can we add 5k more for a total of 25k?
Thanks (sorry if this diverts a bit from the original question above)
I understand your query. The PRO plan offers unlimited "marketing" newsletters, and this deal includes the same feature. It's important to note that INBOXCold is a distinct product altogether.
To better comprehend the distinctions, I recommend signing up for a free account and trying it out firsthand. This will provide you with a clear understanding of the variations.
Feel free to contact us if you have any more questions or need further assistance.
Best regards, Behlül
Q: Is InboxCold a separate product from this?
Email verify? API access?
Can we use our own SMTP or API for email sending (like SES or Sendgrid)?
To achieve that, you can utilize our Zapier integration. Additionally, for Pabbly, you can make use of webhooks to connect and integrate the platforms.
If you need further guidance or have more inquiries, please feel free to reach out.
I want to clarify that we don't currently offer a sub-login account feature. However, you can create up to 10 different Brands within a single login credential and manage them all under one account. This should work well for your needs, especially if you have 2500 contacts.
If you have any further questions or if there's anything else I can assist you with, please don't hesitate to let me know.
Q: is the roadmap dead?
There are essential integrations that needs to be added! And last update was in 2021!!!!!
BehlulTopak
May 14, 2024A: Hello, Ammar
No, we're not gone! We've been so focused on developing our software and ecosystem that we skipped to update our roadmap.
With the cold email platform we've built, you can send up to 1000 emails per day.
We unveiled INBOXTouch, a brand-new NFC business card that works with INBOX. We offer worldwide shipping!
We are sorry for the extended absence of updates to our Roadmap. We'll take care of it as quickly as we can.
Please do not hesitate to contact our support staff with any inquiries.
Regards,
Behlül
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Verified purchaser
Speaking of InTouch. I do not understand the need of a physical card. Seems to be going backward in time. Why not just a phone app since using NFC and/or QR code, the same way i can add a credit card on my phone. What am I missing?
Q: Dear Emir, I am reaching out to you in need of your kind assistance.
During my latest attempt to contribute to our mutual growth by purchasing a product, I stumbled upon an unexpected hurdle. The item vanished from my shopping cart just as I was about to finalize the payment. The product details are: Multiple - Stack up to 3 codes.
If I could kindly request your immediate assistance in this matter, it would be greatly appreciated. With your help, I can swiftly return the item to my cart and finalize my contribution today! This not only supports the growth of your business but also allows me to partake in this journey of mutual benefit.
Thank you in advance for your understanding and prompt response. Your help in this matter is a charitable act that truly underscores our partnership.
With gratitude.
BehlulTopak
May 15, 2024A: Hey Feliphe,
Sorry for my late reply.
Could you please reach out to us at support@useinbox.com? I'll personally help you out as much as I can on this matter.
Sincerely
Behlül
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Q: I started using Inbox about a year ago but have stopped using it due to urls being changed to Ibox tracking links that are not SSL encrypted.
Customers kept emailing me as to why they get a notice that the link is not safe. I contacted Inbox in the past, several times, and was advised that you're working on it. Any plans on fixing this any time soon? Installing an SSL certificate is not that hard!
BehlulTopak
May 15, 2024A: Hey There,
We are currently working on that, so do not worry.
Sincerely
Behlül
Share INBOX
Q: Hi, Here is my use case.
I have my courses at productdyno.com. When a new user registers for my course, product dyno will send an email to that user from their domain using the email noreply@productdyno.com. I want to send the emails from noreply@mydomain.com instead of noreply@productdyno.com. They have an option to use custom SMTP transaction email setup, where i have to set values for my SMTP server like server, username, password, port, security and from email etc.If I buy Inbox, will it be possible to send emails from noreply@mydomain.com? or do i need your other product InboxNotify? If I buy Inbox will you provide any free monthly credits to use with InboxNotify? I don't want to send any marketing emails and i want to avoid paying monthly fees. Let me know. Thanks.
BehlulTopak
May 15, 2024A: Hey There,
Do you mean to use transactional emails for that?
Sincerely
Behlül
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Q: Thank you.
What you mean with maxed out at 50k?
Can we purchased 3 Codes with one Email-Adress and than maxed out in backend?
Please, we need to know that.
Is it possible to buy "pay as you go" if contacts reached 25.000?
We have to know, how we can handle this, because 3x3 Codes maybee not working
BehlulTopak
May 15, 2024A: Hey There,
For lifetime deals, 6 codes is the max we can do which is 50k.
And of course, you can purchase within INBOX when your contact limit is full.
Sincerely
Behlül
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Thank you for response.
the system dont accept the fourth code. How can we do this?
Hey Niek,
Could you please share your codes and registered email address with support@useinbox.com?
Sincerely
Behlül
Q: If I bought a tier 1, can I purchase another tier 1 to make it 2 tiers?
BehlulTopak
May 15, 2024A: Hey There,
Yes, that is possible.
Sincerely
Behlül
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Q: Hello Support Team, 1.)
Great product! With Tier 3 having 25,000 and this being a LTD, can we delete inactive contacts to make room for new contacts, within the 25,000?
2.) Are there any new features coming out soon? If so, what are the new features?
3.) Do you have plans to return to Appsumo in the future?
Thanks for taking the time to answer my questions. Have a great day.
BehlulTopak
May 15, 2024A: Hey There,
1-) We can delete inactive contacts from time to time.
2-) We are working on tags feature and future developments on how to use Custom Fields and default custom fields.
3-) We do not have a plan for future Appsumo run yet.
Sinerely
Behlül
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Q: I can't log into my dashboard right now, is there something wrong with the system?
Also, when I send an email, the text "If you can not see this email properly, please click here." is added to the top of the body of the email. can this be fixed?
I use the system in Japanese.
BehlulTopak
May 15, 2024A: Hey There,
Could you please send an email to support@useinbox.com?
And if you could state that you'd like to change the header into Japanese, our support team will help you on that as well!
Sincerely
Behlül
Share INBOX
Q: Hello, could you please to tell me how many monthly emails include with each trier, Thank you so much!!
Share INBOX
It's unlimited emails (to subscribers) because it's being sent through your domain(s). The limits are on number of contacts.
Hey There,
Thank you for clarifying this.
Sincerely
Behlül
Q: This appears to have something like 4.
8/5 tacos across 300+ reviews... pretty darn impressive!
BUT:
In scanning the reviews, it appears to have been at least 5-6 weeks since the last 5-taco rating and the overwhelming majority since then have skewed to the lower-end of the 1-3 range.
I realize I'm looking at a small(ish) recent sample, but I can't help but wonder why there's such an apparent disconnect between the posted overall rating relative to several recent users' experiences.
To the Creators, have you been experiencing any known hiccups recently that explain the sudden and rather significant change in sentiment? What's your perspective on what might be behind this? By any chance were you incentivizing 5-taco reviews at any point? I'm not here to pass judgment, I just don't "get" what's happened recently... or, alternatively, how so many 5/5's were received in the first place if it's been the same offer all along. Have the inclusions or price changed at all?
Was about to buy... then was ready to move on... but figured it's only fair to give you an opportunity to respond first. :)
Look forward to your feedback,
-D.
BehlulTopak
May 15, 2024A: Hello,
I wanted to address the recent decrease in positive reviews regarding our offer. It appears that there might have been some confusion among Sumolings regarding the terms of the 3000 Cold Email Credits and the Unlimited Sendings feature.
To clarify, the 3000 credits are a one-time gift and not a recurring feature. They are meant to provide you with an initial boost for our Cold Email System. Additionally, the Unlimited Sendings feature applies to our main product, INBOX, which is designed for bulk email marketing. Please note that our Cold Email System does have certain sending limits in place.
I hope this clears up any misunderstandings and provides a better understanding of the features included in our offer. If you have any further questions or concerns, please don't hesitate to reach out to us at support@useinbox.com.
Best regards,
Behlül
Share INBOX
Q: Hello Behlul, Do you plan to add the Custom SMTP feature so we can send emails from our own emails so our ...
customers know that the emails are coming from our domain? This feature is available on vBout.
Finally, does the INBOX support the Right-to-Left (RTL) languages such as Arabic? If yes, would you please let me know how to change the language in the INBOX platform?
Thank you, and looking forward to hearing from you 🙏
BehlulTopak
May 14, 2024A: Hey There,
We are planning to bring custom SMTP to our INBOX product, yes! Currently, we only provide custom SMTP for our Cold Email System.
Also, our customers are currently, copy pasting RTL languages to INBOXBrush as a solution, but we'll be adding RTL support pretty soon.
Sincerely
Behlül
Share INBOX
Verified purchaser
Hello Behlül,
Thank you for addressing my questions.
I have been waiting for INBOX to support the Right-to-Left (RTL) languages since 2021.
I fully stacked the INBOX platform, but I won’t be able to use the platform until the Right-to-Left (RTL) languages, such as Arabic and Hebrew, are supported.
Most of my global business customers are from the Middle East and Africa, and the Arabic language is critical for my online business. The Middle East has some of the highest purchasing power in the world. It’s also one of the most spoken languages.
Note: For the INBOX platform to truly support RTL languages, the platform should be able to do text direction and text alignment of buttons, questions, and paragraphs. This is important because RTL languages read and write every HTML design element in reverse order, so when icons or arrows are on the left-hand side of the screen for the LTR, it would be in the reverse direction for the RTL. This is required for the perfect web design standards for RTL languages.
Free Help: I speak all the Arabic dialects. If your team needs help, I don’t mind helping your team for free by translating and explaining how to fix the language alignment.
For now, I will keep the INBOX platform until I can use the platform in the future.
Thank you again, and please let me know if I can help with anything.
Hey, I noticed you likened this to VBOUT, however, VBOUT is a full service CRM vs. Inbox is an ESP (email service provider) although it does include a cold emailing section. You can get Dedicated IP's and custom SMTP/API from their InboxNotify starting at $30/month. I also use VBOUT, but for me it doesn't replace the need for a good autoresponder due the simplicity in setting and forgetting email campaigns. I usually qualify my leads in VBOUT, then send them over to my autoresponder - its just easier for me to do it that way. Hope that helps!
Especially since I am an affiliate marketer, a CRM is really for vendors, however, I use it to not only qualify leads but to score them, then I know which leads are ready for my email promos in my ESP.
Hello Rodsaffiliatemarketing ,
I would be interested in speaking with you in regards to your use of email ESP and CRM, and your expertise in leading scoring. you can reach me at jmorris1830 at gmail dot com. I very much look forward to hearing from you. Thanks, Jason
Q: Is CNAME for landing page included for my account?
If so, how do I set it up?
I am still unclear about the cold and standard emails. If I use my own SMTP servers, am I still limited by the number of cold emails sending?
So if we use your SMTP server, then we can send unlimited standard email.
Still have no clue what you considered as cold or standard. If I upload a new list regularly, and they are cold list. How do you differentiate them as new or not?
BehlulTopak
May 14, 2024A: Hello there,
To better comprehend the distinctions, I recommend signing up for a free account and trying it out firsthand. This will provide you with a clear understanding of the variations between INBOX and INBOXCold.
Feel free to contact us if you have any more questions or need further assistance.
Best regards,
Behlül
Share INBOX
Hi. I did and have a paid account. But I am unclear of how you can distinguish the list? What if i upload my cold list to standard and bypass the use of inbox cold. What different will that make if I don't need those extra features? How do you figure which of my contact is cold or not? I see this question get asked multiple times. This mean the plan confuses many people. I am sure we are driving you bonker with the cold email questions, but the fact remained. It is clear as mud to me.
To further elaborate. You mentioned that we can connect to our own SMTPs. So if I use my own email servers to send cold emails, am I still restricted by the cold email credit limits?
Hey Shopaholic,
Please contact us at support@useinbox.com for further clarification of Cold Emails and INBOX itself.
Or sign up for a free account and test it out as you go.
Sincerely
Behlül
Q: Hey Inbox-Team, we need your service for 75000 contacts.
How can we solve this?
Is it possible to buy 3 Codes now and than pay to you for 6 Codes?
I hope you understand what i mean.
BehlulTopak
May 14, 2024A: Hey There,
This deal is for 25k only and it can be maxed out at 50k.
You can purchase additional packages within INBOX.
Sincerely
Behlül
Share INBOX
Thank you.
What you mean with maxed out at 50k?
Can we purchased 3 Codes with one Email-Adress and than maxed out in backend?
Please, we need to know that.
Is it possible to buy "pay as you go" if contacts reached 25.000?
We have to know, how we can handle this, because 3x3 Codes maybee not working
Q: Can I use my own app like Mautic and MailWizz and connect to your SMTP servers for sending?
BehlulTopak
May 14, 2024A: Hey There,
INBOX uses its own SMTP for sendings.
Sincerely
Behlül
Share INBOX
But I thought you allowed us to connect to our own SMTP servers. So if that's the case, why can't we use our own emails for cold outbound?
If we go this route, will you still put a cold email restrictions for sending, even when we are not using your SMTP servers?
Hey Shopaholic,
You can of course use your own SMTP for "Cold Emails" but not for marketing campaigns.
Please refer to other questions for a clearer answer.
Sincerely
Behlül
Q: Hello, imagine that I buy the pack of 3 trier and that I want to send 25,000 cold emails per month, what does it cost?
Or better can you give a price table of the cost of cold mail shipments. Thank you so much!
BehlulTopak
May 14, 2024A: Hey LaComena,
Please be aware the cold email credits are a gift and one time 3000 credit. It's not recurring.
You can request more information on that by emailing support@useinbox.com
Sincerely
Behlül
Share INBOX
I don't see anything above about cold inbox credits. I thought this purchase matched the useinbox.com website plan details for the PRO plan. The PRO plan notes UNLIMITED monthly emails. How does INBOX differentiate between cold emails and other emails?
If we add users via API into INBOX to a contact list that triggers an email, does INBOX consider this a cold email?
Is the max. amount of contacts cumulative or net, meaning if we add 25k (for tier 3), then delete 5k, can we add 5k more for a total of 25k?
Thanks (sorry if this diverts a bit from the original question above)
Hello there,
I understand your query. The PRO plan offers unlimited "marketing" newsletters, and this deal includes the same feature. It's important to note that INBOXCold is a distinct product altogether.
To better comprehend the distinctions, I recommend signing up for a free account and trying it out firsthand. This will provide you with a clear understanding of the variations.
Feel free to contact us if you have any more questions or need further assistance.
Best regards,
Behlül
Q: Is InboxCold a separate product from this?
Email verify? API access?
Can we use our own SMTP or API for email sending (like SES or Sendgrid)?
BehlulTopak
May 15, 2024A: Hey There,
INBOXCold is a seperate product, indeed.
You can use your own SMTP on INBOXCold but not on main product which is INBOX.
INBOX uses its own SMTP for sendings.
Sincerely
Behlül
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Q: How many email verification credits is included with Tier 3 or for 6 codes?
BehlulTopak
May 15, 2024A: Hey There,
There are no Verify credits on this Appsumo LTD. Please be aware of that.
Sincerely
Behlül
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Q: Hi Behlül, In terms of complying with email marketing regulations, I'm aware that ConvertKit allows it's ...
customers to use its company address as their own 'business address' in their newsletters.
Do you provide a similar offering? Or do we need to buy our own P.O box / virtual mailbox separately?
Thanks.
BehlulTopak
May 15, 2024A: Hey There,
We do not provide such thing. But we do need an invoice address from you.
Sincerely
Behlül
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Q: How can i integrate the Facebook lead campaign in Useinbox?
Also how can i integrate with Pabbly?
BehlulTopak
May 15, 2024A: Hello,
To achieve that, you can utilize our Zapier integration. Additionally, for Pabbly, you can make use of webhooks to connect and integrate the platforms.
If you need further guidance or have more inquiries, please feel free to reach out.
Best regards,
Behlül
Share INBOX
Q: I have ten clients, can they all have their own sub-accounts and send from their email addresses with the $207 Plan?
They have way less than 2500 contacts.
BehlulTopak
May 15, 2024A: Hello,
I want to clarify that we don't currently offer a sub-login account feature. However, you can create up to 10 different Brands within a single login credential and manage them all under one account. This should work well for your needs, especially if you have 2500 contacts.
If you have any further questions or if there's anything else I can assist you with, please don't hesitate to let me know.
Best regards,
Behlül
Share INBOX