InfluencerSoft Questions

Showing 1 - 20 of 351 questions

Q: The website is flagged for Trojan. When will it be cleaned up?

Hi,

I cannot access the InfluencerSoft website because it's blocked for the following reason: ScrInject.B trojan
Even though I purchased the software on an Appsumo deal I am not using it because of this. Any info on when this will be looked at and cleaned up?

dorin.sndSep 5, 2024
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Founder Team
Sherisse-Marie_InfluencerSoft

Sherisse-Marie_InfluencerSoft

Sep 5, 2024

A: That would be some kind of problem with your security software being overly aggressive. We don't have anyone else reporting issues. I recommend asking your security provider why they are flagging legitimate companies and have them check us out. No viruses here - not even a sniffle of a cold!

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Q: do you plan to return?

GuzzJun 6, 2024
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Founder Team
Sherisse-Marie_InfluencerSoft

Sherisse-Marie_InfluencerSoft

Sep 5, 2024

A: We might come back - depends if AppSumo wants us to come back or not :D

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Q: Are you coming back with this deal to appsumo?

FrancysLimaPLUSMay 7, 2024
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Founder Team
Sherisse-Marie_InfluencerSoft

Sherisse-Marie_InfluencerSoft

Sep 5, 2024

A: We might come back - depends if AppSumo wants us to come back or not :D

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Q: I bought Tier 2 but does it include things like this for tracking?

...
Lossless tracking (ConversionFly)
Customer tracking (ConversionFly)
21 key marketing metrics (ConversionFly)
A/B split testing (ConversionFly)

Bri007PLUSFeb 19, 2024
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Founder Team
Sherisse-Marie_InfluencerSoft

Sherisse-Marie_InfluencerSoft

May 15, 2024

A: Lossless tracking (ConversionFly) No, and I would be very suspicious of this claim by anyone...
Customer tracking (ConversionFly) Yes
21 key marketing metrics (ConversionFly) No idea which metrics they are measuring so I can't speak to whether we match their scope
A/B split testing (ConversionFly) Yes, you can do split testing in the funnels

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Q: QUESTION PLEASE: I have been part of the InfluencerSoft platform since June 2023 I've started taking the ...

Academy but I'm still very confused but I'm figuring it out. One thing I did notice was here on AppSumo part of the starter package for the lifetime deal included Custom Branding (I have a screenshot if you'd like) as I'm trying to build my website and build my first funnel I checked on the branding drop-down, and it stated that I couldn't get that because it needed to be on an upgraded level. If you look here on this page, it is bolded in tier one starter at the bottom of the list. Could you please clarify or help me understand how to activate it on my account. June 24, 2023 is my date of purchase and I am activated.

2nd QUESTION I have a domain name from an outside source am I allowed to use that and integrated? I could not see how to do that.
Thank you.
Michael

michaelherstFeb 17, 2024
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Founder Team
Sherisse-Marie_InfluencerSoft

Sherisse-Marie_InfluencerSoft

May 15, 2024

A: Hi! Sorry for the delay in our response, as the campaign closed we're no longer monitoring this every day. Please email support@influencersoft.com or ask in the Facebook group and we can help you out.

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