InsertChat Questions

Showing 1 - 5 of 404 questions
InnovativeMaxInnovativeMax
InnovativeMaxPLUS
Aug 16, 2025
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Q: No Chinese support yet?

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IRONPALMIRONPALM
IRONPALMPLUS
Aug 13, 2025
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Q: InsertChat has been hacked. When will it fixed. Cannot access my account

InsertChat has been hacked, when will this be fixed? I've contacted the support and the founder email provided by Appsumo, and haven't heard anything back. I've never seen this happened to a SAAS product before. Can appsumo contact them to see what's happening? Can someone assure us, his company is still going and hasn't collapsed already?

Proof its been hacked
https://videos.danzydma.com/recordings/hffcNEliXS553zqQU1dL

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a8215c59d4454273b2cb0fc629927a91a8215c59d4454273b2cb0fc629927a91
a8215c59d4454273b2cb0fc629927a91
Aug 11, 2025
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Q: Is the site hacked?

I can't get inside the site is written in chinese, whats happened here?

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arksoftusaarksoftusa
arksoftusaPLUS
Edited Feb 12, 2025
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Q: Why do you require payment for the Auto Refresh Training function for existing user?

I noticed that you have started charging for Auto Refresh Training. That's the ONLY reason I bought your app. Now you ask for more money for it? I believe you need to learn how to honor the Appsumo deal.

Now, I have to click hundreds of times to retrain everything because you suddenly turned that function off. I have lost track of which document was updated. This really shakes my confidence in using this app anymore because I don’t know what will happen even after one year or later.

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info6187info6187
info6187PLUS
Dec 16, 2024
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Q: credit per month

Hi, I have a plan for 40k credit per month and it's been down to 1 since more than a month and I have no feedback from you whatsoever. Support Ticket, discord....

It's a bit absurd, you let people pay for a license but I cannot acces my training model anymore and feed then more training. What can be done so my credit is back to 40K.

Thank you
Jacques

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