Instasent SMS Questions

Showing 1 - 20 of 102 questions

Q: Can the credit add up for next month?

Is it possible for any remaining credit from this month to carry over and be added to next month's balance? For example, if there were 40 credits remaining last month, can these be added to the new month's balance on the 1st day of the new month?

nvhcuongPLUSNov 26, 2024
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Q: Length of SMS per credit and MMS support

I read your answer on another question about the count of SMS message:
If you send one message to 200 recipients in a bulk SMS campaign, that counts as 200 SMS messages. If you send a message to one recipient, it counts as 1 SMS message.
So, if I send a long SMS message, let's say it's 300 characters in Unicode encoding. How do you count the message/credit in this case?
Another question: do you support sending MMS (image)?

nvhcuongPLUSNov 26, 2024
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Q: Unsubscribe option for SMS

Hi,
i'm still interested a lot into the integration with apps like shopify since we do ecommerce for clients. The privacy is very important in EU as you're aware :)
If someone receives a sms from shopify for example when a order is shipped, and later wants to change his "consent" to not receive any more SMS, since the app doesn't have a 2 sync, it can lead to problems.
How can we address such?
What can be the typical ecommerce usage with shopify?

DigitalfastmindPLUSNov 26, 2024
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Q: WooCommerce

Hi,

Have you got ETA for WooCommerce integration?
BTW What does it mean 10 integrations, 5 integrations, 3 integrations in TIERs, it means that this number can be active at the time and if I switch one integration I can enable another one within the limit?

grzegorzPLUSNov 21, 2024
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Oscar_InstasentSMS

Oscar_InstasentSMS

Nov 25, 2024

A: Hi there! 👋

Great questions about WooCommerce and integration limits!

WooCommerce Integration: It’s definitely on our roadmap! While we don’t have a specific ETA just yet, we’re aiming to have it ready before the end of the year. Stay tuned—exciting things are coming! 🚀

The numbers (e.g., 10 integrations, 5 integrations, 3 integrations) refer to the maximum number of active integrations...

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Q: Setting a text message sending limit

hi, let’s say I’m on a plan that has 700 monthly included text messages.

I see that if we go over this number, the service will continue uninterrupted and we will be charged the appropriate additional texting fee. no problem.

My question: is there anyway to set a sending limit on the platform so we do not exceeded our 700 monthly included text messages? thank you

ScrittiwolfPLUSNov 21, 2024
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Founder Team
Oscar_InstasentSMS

Oscar_InstasentSMS

Nov 25, 2024

A: Hi there! 👋

Thanks for your great question! Currently, Instasent does not offer an option to automatically set a sending limit on your account to prevent exceeding your monthly included SMS count. However, you can manually monitor your usage through the analytics and reporting tools provided on the platform. These tools help you track the number of SMS messages sent during the month, so you...

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