Oliver_MartinQ: So confusing!
My goodness this tool is so confusing to use. How do you just create a chatbox widget to embed in a site or webapp? It's such a mess of options with no clear setup process. I was clicking around forever and still couldn't understand how a chatbox is created.
Oksana_Intelswift
Oct 10, 2025A: Hi Oliver
Thank you for your interest in Intelswift. Our platform is quite rich in features, and I completely understand that it might feel a bit overwhelming at the beginning. With that said, we do our best to help our users get oriented quickly - here are a few ways to make the experience smoother:
1.Complete the onboarding checklist — it helps you cover the basics step by step.
2.Visit the Help section — you can ask our AI Agent anything or connect directly with a real support agent. You’ll also find detailed articles with step-by-step tutorials and screenshots there.
3. Watch our video tutorials — here’s one that walks you through creating your first AI Agent:
https://www.youtube.com/watch?v=KtWh050-_VQ
We’re always happy to guide you through setup or answer any questions along the way.