Please email us at support@interacty.me and describe your issue – we will definitely find a solution! If you prefer to open a ticket through the site, log in to your account and click the green "Help" button in the bottom right corner of the screen. This will allow you to submit a ticket. Hope this helps!
Q: Hi the product is good but my only concern is that the white label is not fully developed.
When I share the link, I can still see the Interacty logo. How soon will it change? I purchased tier 3. In addition, does any of your paid plans have white label?
Thank you so much for your kind words about the product!
Our white label option does indeed remove all Interacty branding from your project. If you are still seeing the Interacty logo when sharing your link, it might be due to not having added your own sharing elements in the “Sharing Options” tab during your project setup. You can find a detailed guide on how to add your own sharing...
Currently, it is not possible to embed and play a multi-player game on a website. Each multi-player game session needs to be created and managed separately.
If you have any more questions or need further assistance, feel free to ask! :)
Thank you for your question! We’re not deeply familiar with the specifics of embedding in WordPress, but we do know that many of our users have successfully embedded their Interacty projects there.
You can find instructions here: https://help.interacty.me/en/content/embed
Just make sure you have a plugin that supports the “iFrame” tag for embedding. :)
Yes, adding sound effects is definitely a feature we plan to implement in the future. Right now, there are a few higher-priority tasks we are working on, but we will definitely get to this feature as soon as we can.
Thank you for your feedback and for being a valued user of our service! :)
Q: Hello, I am one of your clients and I couldn't find where to open a support ticket.
I am experiencing some issues using your platform. Could you please provide me with the support link?
Thank you.
Anton.Interacty
Aug 1, 2024A: Hello!
Please email us at support@interacty.me and describe your issue – we will definitely find a solution! If you prefer to open a ticket through the site, log in to your account and click the green "Help" button in the bottom right corner of the screen. This will allow you to submit a ticket. Hope this helps!
Best regards,
Anton
Q: Hi the product is good but my only concern is that the white label is not fully developed.
When I share the link, I can still see the Interacty logo. How soon will it change? I purchased tier 3. In addition, does any of your paid plans have white label?
Anton.Interacty
Jul 16, 2024A: Hello!
Thank you so much for your kind words about the product!
Our white label option does indeed remove all Interacty branding from your project. If you are still seeing the Interacty logo when sharing your link, it might be due to not having added your own sharing elements in the “Sharing Options” tab during your project setup. You can find a detailed guide on how to add your own sharing...
Q: Is it possible to embed and play a multi-player game?
Anton.Interacty
Jul 16, 2024A: Hello!
Currently, it is not possible to embed and play a multi-player game on a website. Each multi-player game session needs to be created and managed separately.
If you have any more questions or need further assistance, feel free to ask! :)
Best regards,
Anton
Q: Hello, my client is using the LearnDash LMS in WordPress.
They want to use one of these interactive activities in their course. Is it possible to do that with an embed code, shortcode, or another way?
Thank you!
Ellie
Anton.Interacty
Jul 16, 2024A: Hello Ellie!
Thank you for your question! We’re not deeply familiar with the specifics of embedding in WordPress, but we do know that many of our users have successfully embedded their Interacty projects there.
You can find instructions here: https://help.interacty.me/en/content/embed
Just make sure you have a plugin that supports the “iFrame” tag for embedding. :)
If you have any other...
Q: Hello, I am a happy T3 of interacty.
One question, have you considered adding sounds to, for example, roulette?
It will have a greater impact if everything has a sound reaction, to enrich the experience.
Anton.Interacty
Jul 15, 2024A: Hello!
Yes, adding sound effects is definitely a feature we plan to implement in the future. Right now, there are a few higher-priority tasks we are working on, but we will definitely get to this feature as soon as we can.
Thank you for your feedback and for being a valued user of our service! :)
Best regards,
Anton