Invoiless Questions

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Edited Oct 8, 2025
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Q: Client Portal

In the Client Portal, can I upload documents other than invoice reports and estimates, such as documents being worked on with the client, among others? And how much storage space is available? Thank you.

lisbanylisbany
lisbany

Verified purchaser

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Oct 7, 2025
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Q: Still Operational?

I'm interested in your product, but I've noticed you haven't responded to questions and reviews for some time. Are you still in operation? If so, what are your future plans and prospects for sustainability?

konraddkonradd
konraddPLUS

Verified purchaser

Founder Team
Ay_

Ay_

Oct 8, 2025

A: Yes, we're fully operational and just launched Invoiless v2! 🚀 For the fastest support, please join our Discord community (https://invoiless.com/community) or submit a support ticket—we typically respond within 1-3 days and also offer live support during business hours based on team availability. I'm happy to answer any questions, and our Help Center is a great resource too! 😊

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Oct 6, 2025
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Q: It's QR code in invoice PDF working?

Hi,

It's QR code in invoice PDF working? In my case it's hidden, but I have activate it previously in my dashboard.

Any idea?

Thanks.

GCGGCG
GCGPLUS

Verified purchaser

Founder Team
Ay_

Ay_

Oct 8, 2025

A: Could you please open a support ticket and include a link to the specific invoice? I'll need to check your settings and the PDF version. We handle technical questions through our support system to assist you better and ensure proper follow-up. Thanks! 🧡

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Oct 5, 2025
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Q: Variable amount based on date paid

Is it possible to have the invoice amount be different based on date of payment. I have a 5% penalty if not paid by due date. Can this scenario be handled by Invoiless without having to issue a separate invoice with penalty fee and track the right amount (base + penalty) if paid after due date. Thanks.

AdopnetAdopnet
AdopnetPLUS

Verified purchaser

Founder Team
Ay_

Ay_

Oct 8, 2025

A: Yes! You can automatically add a 5% late fee after the due date. Check out our guide for setting up automated late fees: https://invoiless.tawk.help/article/automated-late-fees

Enjoy! 🧡

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Oct 3, 2025
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Q: Online Payments with Credit Card and ACH - Fee control Decide who pays the fee—you or your customer.

Hello AY- I have a question about client payments. I see you offer a variety of options for clients to pay invoices with credit cards and ACH. Could you provide information regarding the fees I will incur when my client uses one of these methods? I previously used a payments platform called Hopscotch, which is no longer operational. I chose them because they offered a feature that allowed the sender of the invoice to decide who pays the fee. Do you have a similar option? I have noticed that platforms like Stripe, PayPal, and Square typically charge fees of 2.9% or more, which can accumulate to a significant amount over time. Could you clarify the fees associated with client payments via credit card and ACH? Thank you.

shawnk.shawnk.
shawnk.

Verified purchaser

Founder Team
Ay_

Ay_

Oct 8, 2025

A: Hello shawnk!

Great question! First, we don't charge any additional payment processing fees—all fees come directly from the payment provider. For specific pricing, you'll need to check their websites (e.g., Stripe ACH is 0.8%: https://stripe.com/pricing).

To pass fees to your client, you can add them as an invoice line item or include them in the totals section as a percentage-based extra...

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