Hello in Germany and in Europe Is necessary to make an Invoice with (E-Rechnung) the Format in the Invoice is XML that they need. Do you offer the Invoice in those Format? I checked the Trial of this invoiless IT seems to BE a good Software but does Not offer XML Invoice Format.??
I'm intersting buyer but I tried to ask you information in the software chat and with no answer. I want to know if this is the kind of urgency you handle service issues??
A: Hi Daniel! We're here to support you as you begin using Invoiless. For any questions, please contact us through live chat, our community group, or by submitting an offline ticket. We're always ready to assist you. 😊
Hi JRO424! Please ensure you're using the correct email in the chat widget settings. We aim to resolve tickets within 1-3 days, prioritizing urgent issues. For immediate assistance, you can always use live chat, or join our community group to request features and get help from other Invoiless users. 🙌
Q: Roadmap
Do you have a public roadmap or changelog? Could you share it with us? the Trello Roadmap is outdated.
A: Hi STLMexico! You can check out our public roadmap at https://invoiless.com/roadmap. If you notice any missing features you'd like to see, feel free to reach out via live chat. We're always happy to help! 😊
Is there a way to translate the interface into other languages, such as Spanish? Invoices can be issued in different languages, but I don't see a way to show the entire interface in other languages, only English.
On the other hand, I would like to know why for the pretylink you still use "https://invoiless.com/i/..." instead of the custom domain that we have configured in the integrations, which would be logical.
Hello, I usually charge 50% in advance and the remaining 50% after the work is completed. But I am not able to find the option to add a card on the file while generating an invoice for my one-time/new customer. Could you please tell me how can I do that? As if the card is on file I will be able to charge them automatically once the project is complete, if I have to send them the invoice again to make a payment that might cause some issues as not all the clients respond after the project is complete with their 50% payment.
Q: XML Invoice
Hello in Germany and in Europe Is necessary to make an Invoice with (E-Rechnung) the Format in the Invoice is XML that they need. Do you offer the Invoice in those Format? I checked the Trial of this invoiless IT seems to BE a good Software but does Not offer XML Invoice Format.??
Q: No answer in the chat
I'm intersting buyer but I tried to ask you information in the software chat and with no answer. I want to know if this is the kind of urgency you handle service issues??
Ay_
Oct 15, 2024A: Hi Daniel! We're here to support you as you begin using Invoiless. For any questions, please contact us through live chat, our community group, or by submitting an offline ticket. We're always ready to assist you. 😊
I tried it for a few weeks and had a similar experience; their response time was not good. I got a refund.
Hi JRO424! Please ensure you're using the correct email in the chat widget settings. We aim to resolve tickets within 1-3 days, prioritizing urgent issues. For immediate assistance, you can always use live chat, or join our community group to request features and get help from other Invoiless users. 🙌
Q: Roadmap
Do you have a public roadmap or changelog? Could you share it with us? the Trello Roadmap is outdated.
Ay_
Oct 15, 2024A: Hi STLMexico! You can check out our public roadmap at https://invoiless.com/roadmap. If you notice any missing features you'd like to see, feel free to reach out via live chat. We're always happy to help! 😊
Q: Multilanguage interface & Prettylinks
Is there a way to translate the interface into other languages, such as Spanish?
Invoices can be issued in different languages, but I don't see a way to show the entire interface in other languages, only English.
On the other hand, I would like to know why for the pretylink you still use "https://invoiless.com/i/..." instead of the custom domain that we have configured in the integrations, which would be logical.
Thanks.
Q: How to add card on a file?
Hello, I usually charge 50% in advance and the remaining 50% after the work is completed. But I am not able to find the option to add a card on the file while generating an invoice for my one-time/new customer. Could you please tell me how can I do that? As if the card is on file I will be able to charge them automatically once the project is complete, if I have to send them the invoice again to make a payment that might cause some issues as not all the clients respond after the project is complete with their 50% payment.