Q: Can Jem support ongoing creator product partnerships and revenue sharing?
Many creators have engaged audiences and valuable expertise but no clear product to sell. Marketers and product developers can identify these opportunities and help creators turn audience needs into ebooks, courses, guides, coaching offers, and other digital products. What is missing is a platform where both parties can safely manage the partnership.
Q: Are these 250 M creators registered with JemSocial?
There are 2 types of "influencer software".
1. The platform is a search tool. Where it openly search social platforms based on criteria. These are NOT creators registered with the platform. We'll be reaching out to creators as strangers.
2. The platform is a marketplace. Means, all of the creators registered with the platform and fully aware they're contacted by brands through the platform....
Founder Team
Muhammad_JemSocial
Aug 26, 2026
A: Fair question. Jem is both, so let me be precise about which part is which.
The large database figures are your type 1: public social accounts indexed from across the platforms, where outreach is cold.
The marketplace side is separate and real. Creators sign up with Jem Social, build a media kit, set their rates, apply to the opportunities/jobs you post and pitch brands directly. Bookings,...
I've been emailing you for the past week on your info@ address and there's been no reply. Do you offer any customer support? Can you share the link to your road map?
Founder Team
Muhammad_JemSocial
Aug 25, 2026
A: Hi itsnickblue,
Sorry for the slow reply on info@. That's not the experience we want you to have. Yes, we do offer support. We're also building a support ticketing system directly into the app so requests get tracked and resolved properly instead of sitting in an inbox. We'll keep you posted here once it's live.
We don't have a public roadmap to share at the moment. If there's a specific...
Making it nearly impossible to reach support is a big red flag. I had to go through your terms and conditions just to find a support email, and I am still waiting for a response.
Furthermore, do you honestly expect influencers to reply when receiving an email formatted like this? https://prnt.sc/MBTeJgcbN71Y
It looks like obvious spam or low-effort bot-generated outreach
Founder Team
Muhammad_JemSocial
Aug 25, 2026
A: Hi kasperwood,
Thanks for the direct feedback - both points are fair. Reaching support: You shouldn't have to dig through the terms to find us. We're building a support ticketing system directly into the app, so you'll be able to raise an issue in a couple of clicks and we can track it through to resolution. Apologies for the delay on your original email.
Q: Pre-booking messaging: How to negotiate with applicants?
I currently have an active opportunity live and am receiving creator applications. Many applicants submit custom rates or requirements that don't align with my exact offer terms out of the gate.
I need a way to open a dialogue and message applicants directly to negotiate before committing, but right now I only see rigid "Accept" or "Decline" options on the application cards. Influencer deals are...
Founder Team
Muhammad_JemSocial
Aug 23, 2026
A: Hi, thanks for this. You're right, and it's a fair gap. It's on our roadmap and we're actively working on opening chat directly from opportunity applications. It should ship very soon, and we'll keep you posted here as it progresses.
Appreciate you raising it, this is exactly the kind of feedback that helps us prioritise.
Q: Can Jem support ongoing creator product partnerships and revenue sharing?
Many creators have engaged audiences and valuable expertise but no clear product to sell. Marketers and product developers can identify these opportunities and help creators turn audience needs into ebooks, courses, guides, coaching offers, and other digital products. What is missing is a platform where both parties can safely manage the partnership.
Could Jem support this through custom...
Share Jem Social
Q: Are these 250 M creators registered with JemSocial?
There are 2 types of "influencer software".
1. The platform is a search tool. Where it openly search social platforms based on criteria. These are NOT creators registered with the platform. We'll be reaching out to creators as strangers.
2. The platform is a marketplace. Means, all of the creators registered with the platform and fully aware they're contacted by brands through the platform....
Muhammad_JemSocial
Aug 26, 2026A: Fair question. Jem is both, so let me be precise about which part is which.
The large database figures are your type 1: public social accounts indexed from across the platforms, where outreach is cold.
The marketplace side is separate and real. Creators sign up with Jem Social, build a media kit, set their rates, apply to the opportunities/jobs you post and pitch brands directly. Bookings,...
Share Jem Social
Q: No customer support.
I've been emailing you for the past week on your info@ address and there's been no reply. Do you offer any customer support? Can you share the link to your road map?
Muhammad_JemSocial
Aug 25, 2026A: Hi itsnickblue,
Sorry for the slow reply on info@. That's not the experience we want you to have.
Yes, we do offer support. We're also building a support ticketing system directly into the app so requests get tracked and resolved properly instead of sitting in an inbox. We'll keep you posted here once it's live.
We don't have a public roadmap to share at the moment. If there's a specific...
Share Jem Social
Q: Red flags
Making it nearly impossible to reach support is a big red flag. I had to go through your terms and conditions just to find a support email, and I am still waiting for a response.
Furthermore, do you honestly expect influencers to reply when receiving an email formatted like this? https://prnt.sc/MBTeJgcbN71Y
It looks like obvious spam or low-effort bot-generated outreach
Muhammad_JemSocial
Aug 25, 2026A: Hi kasperwood,
Thanks for the direct feedback - both points are fair.
Reaching support:
You shouldn't have to dig through the terms to find us. We're building a support ticketing system directly into the app, so you'll be able to raise an issue in a couple of clicks and we can track it through to resolution. Apologies for the delay on your original email.
The offer email:
That isn't how the...
Share Jem Social
Q: Pre-booking messaging: How to negotiate with applicants?
I currently have an active opportunity live and am receiving creator applications. Many applicants submit custom rates or requirements that don't align with my exact offer terms out of the gate.
I need a way to open a dialogue and message applicants directly to negotiate before committing, but right now I only see rigid "Accept" or "Decline" options on the application cards. Influencer deals are...
Muhammad_JemSocial
Aug 23, 2026A: Hi, thanks for this. You're right, and it's a fair gap. It's on our roadmap and we're actively working on opening chat directly from opportunity applications. It should ship very soon, and we'll keep you posted here as it progresses.
Appreciate you raising it, this is exactly the kind of feedback that helps us prioritise.
Share Jem Social
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Waiting on this‼️⏳️