Jem Social

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itsnickblueitsnickblue
itsnickblue
Aug 25, 2026

Q: No customer support.

I've been emailing you for the past week on your info@ address and there's been no reply. Do you offer any customer support? Can you share the link to your road map?

Founder Team
Muhammad_JemSocial

Muhammad_JemSocial

Aug 25, 2026

A: Hi itsnickblue,

Sorry for the slow reply on info@. That's not the experience we want you to have.
Yes, we do offer support. We're also building a support ticketing system directly into the app so requests get tracked and resolved properly instead of sitting in an inbox. We'll keep you posted here once it's live.

We don't have a public roadmap to share at the moment. If there's a specific feature you're wondering about, you can just ask here and I'll tell you where it stands.

Any other feedback or concerns, send them our way. Thank you!

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