Journal it! Questions

Showing 1 - 5 of 140 questions
goldenvergoldenver
goldenver
May 19, 2026
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Q: Copy rich format content ?

I purchased Journal it! from Google Play more than 6 years ago. I have to use gmail/google to login and this is the only way to use at the begining. I don't know if my old account could be changed to other cloud storage such as onedrive or pcloud. Anyway, I purchased here for my other cloud storage.
1. Is it possible to copy whole webpage content including images ?
2. Is there a better way to organize notes in the Library such as tree structure. It is much more convenient especially in the WEB APP.

Founder Team
Hai_Journal-it

Hai_Journal-it

May 19, 2026

A: You can export to a zip file and then import it to the new account.
1. It's not supported yet
2. The note folders are nested. You can also use the outline note feature.

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174489b4ad3247f7aada4815e3bb1dfc174489b4ad3247f7aada4815e3bb1dfc
174489b4ad3247f7aada4815e3bb1dfc
May 18, 2026
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Q: What's the difference between tiers?

Hi, I've just bought one license as it shows no difference in features the more licenses you buy. I'm assuming each license = 1 extra user, is that correct? If not, then please explain the difference between tier 1, 2, 3 and 4. Thank's :)

Founder Team
Hai_Journal-it

Hai_Journal-it

May 18, 2026

A: You're correct. Each license = 1 extra user.

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UffeUffe
Uffe
May 17, 2026
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Q: Synchronized/connected login with both Google and Apple

Hi... I'd like to know if it's possible to connect the same account to both my Apple and Google account. Right now if I login using my Google account, I end up on a new free account and not my AppSumo Lifetime account, even though it's the same email as my Apple account... Kind regards Uffe

Founder Team
Hai_Journal-it

Hai_Journal-it

May 17, 2026

A: Hi,

Even with the same email they're considered different accounts because they have different cloud storage.

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BeatAmbordBeatAmbord
BeatAmbordPLUS
May 16, 2026
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Q: Is it possible to add an email task?

I bought Tier4. Can I add tasks via email?

Founder Team
Hai_Journal-it

Hai_Journal-it

Edited May 16, 2026

A: Thanks for the purchase! It's not possible yet but I plan to look into it.

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thomas.anthonythomas.anthony
thomas.anthonyPLUS
May 15, 2026
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Q: Software Clarification Questions

Hello Support Team,

Thank you for considering my suggestions to improve your software by adding a speech to text dictation feature & providing alternative calendar options to integrate with your software.

The speech to text dictation feature will allow easier journeling/capturing our thoughts from our desktop or mobile device anywhere; ultimately increasing our productivity utilizing your...

Founder Team
Hai_Journal-it

Hai_Journal-it

May 15, 2026

A: Hi,

Got it! Thanks for the suggestions and your investment in the product.

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