JoyQR Questions

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Q: Are Passive qr codes included in the 60k scans and 1k JoyQR code limit?

My use case is that I'm looking to create 2 types of QRs
- will generate a lot of QR codes for simple information dissemination (will need a lot of qr codes like 3k and more)
- generate qr codes with tracking feature to forms or websites (will need just 100+ or so qrs)

chinocalbesJun 13, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Jun 16, 2025

A: Thanks for your question! Just to clarify—passive QR codes are not counted toward the 60k scan or 1k code limits, so you’re free to generate and scan as many as you need.

It also sounds like your use case could benefit from using QR Code Templates. Templates let you save and reuse common design and settings, so you can quickly apply your preferred style across thousands of codes without starting from scratch each time.

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Q: Create Bulk Dynamic QR Codes

Can your software create Bulk Dynamic QR codes with unique numbers that display on each QR codes so when we print the QR codes we know which ones to update the URL for each unique dynamic QR code?

joe5836Jun 13, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Jun 16, 2025

A: Thanks for your question! While we don’t currently support bulk creation of dynamic QR codes, it is possible to add a custom frame with a unique QR code number or label. This way, each QR code can be easily identified visually when printed, making it simple to reference and update specific codes later.

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Q: Few Questions for Agency

Hi there! I'm considering using your platform for an agency, and I have a few quick questions.

vCard vs Bio Link – What are the key differences between the two?

Limits – How many vCards and Bio Links can I create under one account?

Custom Domains – How many custom domains can I connect and use?

Scalability – Is the platform stable and scalable if I need more than 60,000 scans/month?

QR Code Flexibility – Can a single QR code have its destination URL updated multiple times, allowing for ongoing use without reprinting

Reporting & Analytics – Does the platform provide detailed scan reports for each QR code that can be exported or shared directly with clients?

Thanks in advance for the info

AttilaEdited Jun 10, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Jun 16, 2025

A: Thanks for reaching out — happy to answer your questions!

1. vCard vs Bio Link – vCards are designed for quickly saving contact details (like phone, email) to a user’s phone. Bio Links are more versatile mini landing pages where you can showcase multiple links, images, social profiles, etc. They’re commonly used on social media profiles.

2. Limits – You can create unlimited vCards and Bio Links under one account.

3. Custom Domains – Currently, we support 1 custom domain per account. Soon, we’ll support up to 3 custom domains, and the option to purchase additional ones. Typically, you’d use one for QR redirection, one for Bio Pages, and one for vCards – but you can mix and match however you need.

4. Scalability – Yes, the platform is stable and fully scalable beyond 60,000 scans/month.

5. QR Code Flexibility – All QR codes are dynamic by default, meaning you can update the destination URL at any time without needing to reprint the QR code. We also offer passive (static) QR codes if needed.

6. Reporting & Analytics – We provide detailed scan analytics per QR code, including location, device type, and time. There’s no client-facing subaccount feature yet. Subaccounts are on our radar, but not planned in the near term.

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Q: Infection Detected - anyone else getting this message?

Is anyone else getting an "infection detected" when trying to visit joyQR? I continue to get this message from Avast:

Infected URL: https://joyqr.com/

Threat: URL:Blacklist

This URL contains malicious code that could harm your computer.
If you’re willing to risk it, you can turn off your Avast Web Shield to continue.
But we strongly recommend walking away from this one.

melissapMay 27, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

May 28, 2025

A: JoyQR itself does not host any malicious code. However, since we offer free creation of bio pages, it’s possible that in rare cases, some users may add links pointing to external malicious or phishing websites. While the malicious content is not hosted on our servers, some antivirus tools like Avast may flag our domain as a precaution.

We actively monitor our platform and block users who abuse the service. We’ve already submitted a false positive report to Avast and other security providers to resolve this flag.

If Avast provides more details (such as a specific subpage being flagged), we’d appreciate it if you could share that with us. It will help us act even faster.

Thank you for your patience and support as we work to keep JoyQR safe for everyone.

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Q: Choosing link depending on platform

Is it possible to have the QR code point to a link depending on whether android / iOS? It would be helpful to direct users to app store or google play depending on the device (considering my QR is done to redirect to download an app). If not possible directly, any walk around for that?

fabsApr 3, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Apr 10, 2025

A: Thanks for your question! Unfortunately, we don’t support device-based redirects (e.g. iOS vs Android) within JoyQR just yet.

A possible workaround is to use a third-party link shortener or smart redirect service that supports device detection. You can then link your JoyQR code to that URL.

Alternatively, you can use a JoyQR Bio Page that displays two buttons — one for the App Store and one for Google Play — so users can choose based on their device.

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