Jumppl Questions

Showing 1 - 5 of 89 questions
ZoharBcnZoharBcn
ZoharBcn
Jan 12, 2025
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Q: Change user email

Hello i have changed my domain and my email user for the app, therfor i have acsses to the old email account.
How can i also change the user in the app to be able to use it?

Thank you

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marcoforconimarcoforconi
marcoforconi
Jan 29, 2022
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Q: i purchase 3 stacks: issues i am checking: 1.

i don't find Desktop App (Mac, Windows, Linux). officla page https://www.jumppl.com/app do not has any link active (as welll into global footer)

2.often i login into web app (because i do not have a Desktop one...as per previous point , and sometimes obtain a blank page or huge delay before start. The same apply to a Client Portal.
please note that my web agency is online since 1999, we sell...

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TheCanvasserTheCanvasser
TheCanvasser
Jan 26, 2022
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Q: Is there a direct line or email I can reach to pass the bugs or not working features that me and my team are experiencing?

I've tried using the Contact form inside the Dashboard but haven't gotten any replies since 3 days ago (as of this writing).

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RankvizRankviz
RankvizPLUS
Jan 14, 2022
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Q: Hi, Thanks for this All in One Platform!

I have couple of questions that are confusing me. Please help in that!

1)Is there any storage limit per member for this small team deal? Can I get excess to all entire messages history? (This is very important for me. I am currently using slack )

2) Is there any option for Data export like messages etc?

Thanks you so much!

Founder Team
Hammad_Jumppl

Hammad_Jumppl

May 14, 2024

A: Hello,

Thanks for appreciating the platform :)

There is no limit on the storage per user, but the limits are for the overall business account.

Yes, we will be glad to extract your data when requested. you can export data from projects at the moment but there isn't an option for messages, but we can do this for you no problem

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raeganraegan
raegan
Jan 14, 2022
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Q: Can you have different 'branded' client portals?

I manage a number of different businesses and would like each to have their own client portal is this possible? Or is it just one portal brand per account?

Founder Team
Hammad_Jumppl

Hammad_Jumppl

May 14, 2024

A: The client portals have one brand per business account. So you can bind a subdomain to your Client portal

Within that subdomain, you can have multiple client portals. These client portals will have their own logos aswell but the users access all your portals from the same subdomain.

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