Before I dive into talking about the product, I want to highlight two things that are extremely valuable to us as a team. These two things will never change no matter what:

Our users are always our top priority! We act with maximum transparency towards becoming a highly customer-centric company. Therefore, we are always keen on discussing the future of Juphy with our users through our Public Product Roadmap https://juphy.canny.io/ and our Facebook Group Community (“Juphy Lovers”: https://www.facebook.com/groups/juphyrians - AKA Juphyrians). We believe we can build the world's most unique and powerful customer communication tool only together with you!

I would also like to point out that we just received a pre-seed investment of $100k last week from APY Ventures and apart from that, we are a financially stable company. The future is bright! 🚀

The primary goal of our AppSumo campaign is to expand our community and reach more active users. In addition, we are aware that Sumolings are highly experienced in using SaaS tools. Therefore, we are really looking forward to your insights and feedback on Juphy to build the best customer communication tool together! 🙌🏻 We will work day and night for you as a team, but we will decide what to do as a community, this is the key point :)

Today we’re super excited to share Juphy with the AppSumo community after years of hard work! As you all know, effectively engaging with all users on digital platforms has become fundamental for businesses. That’s why Juphy allows you to track, moderate, and manage social media direct messages, comments, mentions, reviews, and emails in one place in real-time as a team. We created Juphy with the ambition of saving you time and money and improving your community management in every aspect.

I would also like to give you information about the positioning of Juphy and the platforms we are integrated with. You might ask: "Is Juphy a Social Media Management Tool or a traditional Customer Support Tool? Or simply a Ticket Management Solution? Or a Social Monitoring Tool?" Many questions, right... Our current customers define Juphy as a "Unified Inbox". While designing the user experience, we built a platform-independent software, this means, no matter where the customer interacts with your brand, this will fall into Juphy's easy-to-use interface and you'll be able to talk to them from Juphy's simple inbox. We started by integrating social media channels first as we live in an era where social media has become the number one customer support tool for businesses. However, we want to be positioned as a "Unified Customer Communication Tool" for all channels in your mind, therefore, our integrations such as Gmail, WhatsApp, and Live-chat are in the development phase and we are going to release a Gmail integration soon :)

I'll be around to answer your questions, please ask me anything!

Cheers,
Erdi