Q: Hi there, After connecting accounts notably a few instagram accounts, none of the new messages received are showing up in Juphy.
The link to the Android App is showing this is not available. Have you restricted this to specific countries?
Also sent you a message on your website and didn't get any response.
Thanks
Cem_Juphy
May 14, 2024A: Hello,
Instagram DMs are not supported right now. We're waiting for Facebook's approval. Once they do it, we'll implement it.
We're going to release an update for our mobile apps really soon.
It's been a super busy week for us due to the final days on Appsumo. We're sorry for missing your message.
Best,
Cem
ansuprPLUS
Verified purchaser
No worries,
I was trying to help out one of the users understand how it works. Just so that I understand what actually comes in from the connected Instagram account then, there currently aren't DMs so do people's comments come through? I got the impression those didn't either.
Thanks
Hello,
Yes, the comments are supported.
Best,
Cem