When I try to modify labels: "The database operation was expected to affect 1 row(s), but actually affected 2 row(s); data may have been modified or deleted since entities were loaded. See http://go.microsoft.com/fwlink/?LinkId=527962 for information on understanding and handling optimistic concurrency exceptions."
Founder Team
Orkun_kiwilaunch
Dec 11, 2025
A: Hello! This sounds like a support request rather than pre-purchase question. We received your intercom question 6 hours ago and will answer there. Apologies for the inconvenience.
Q: Does your product can work in different time zones? How many staff included?
Hi, I need to know if your product can work in different time zones specially if I'm using something like Zoom/Google Meet or something similar?
Secondly, how many staff members does this plan allow?
Lastly, I'm very uncomfortable about the 1% transaction fee. That's the one thing that has stopped me from purchasing your plan and made me consider alternative products. Most scheduling plans don't...
Founder Team
Orkun_kiwilaunch
Dec 11, 2025
A: Hello! Your admin panel works only in one timezone, meaning if you have staff members working in different timezones, it maybe confusing to use the calendar. But when it comes to online booking features, they can work in clients’ timezone if you enable it from online booking settings.
You have unlimited staff members with the plan.
Our business model benchmark is likes of shopify which mixes...
I’m running a motorcycle workshop and would like to have a booking system for customers where we are increasing our service bay to 6 bays. We provide multiple services such as regular service, major service, wiring troubleshooting and health check with 6 technicians.
May I know is your product suitable for us? Can your product integrate with WhatsApp for reminders and also future booking reminders?
Appreciate for your answer.
Founder Team
Orkun_kiwilaunch
Nov 25, 2025
A: Hello! It may work with some comrpromises. For example, we don't have a booking funnel where the person first selects the branch, then availability. Different branches should hve their own set of services. But if you have your own website, and have pages for each branch, and you can have a kiwi catalog created for each branch, and embed catalogs into these branches' landing pages. However in...
Q: GDPR Compliance for EU Clients - Server Location?
Hello kiwilaunch team,
I'm a French lawyer considering kiwilaunch for client bookings. Before purchasing, I need GDPR clarifications as law firms face strict data protection obligations and attorney-client privilege requirements.
Key questions:
1. Where are EU users' data physically hosted? EU/Switzerland or US?
2. Do you provide a GDPR-compliant DPA for EU clients?
3. If data transfers occur...
Founder Team
Orkun_kiwilaunch
Oct 27, 2025
A: Hello, Let me try to answer all:
1. Where are EU users' data physically hosted? EU/Switzerland or US? Aws London servers. 2. Do you provide a GDPR-compliant DPA for EU clients? You probably can interpret better, but as per the advice we got, we and you are both Data processor. We have our data processing agreement with you, but as per our guidance, you need to append your own dpa to your...
Q: Will this work (embed) with any Wordpress site?
Hello, I am wondering if this will work (embed) with a wordpress theme such as this? https://paul-themes.com/wordpress/gilber/?storefront=envato-elements#Home.
Founder Team
Orkun_kiwilaunch
Oct 15, 2025
A: It will work with any wordpress site where you introduce your services via any wordpress template. Please check below article for possible ways of integrating: https://help.kiwilaunch.com/en/articles/8662053-how-to-integrate-widgets-into-your-own-website It won't work as very smooth with Woocommerce, because woocommerce has its own basket and checkout funnel which is optimized for ecommerce,...
Q: Translations are not working
When I try to modify labels:
"The database operation was expected to affect 1 row(s), but actually affected 2 row(s); data may have been modified or deleted since entities were loaded. See http://go.microsoft.com/fwlink/?LinkId=527962 for information on understanding and handling optimistic concurrency exceptions."
Orkun_kiwilaunch
Dec 11, 2025A: Hello! This sounds like a support request rather than pre-purchase question.
We received your intercom question 6 hours ago and will answer there.
Apologies for the inconvenience.
Share kiwilaunch
Q: Does your product can work in different time zones? How many staff included?
Hi, I need to know if your product can work in different time zones specially if I'm using something like Zoom/Google Meet or something similar?
Secondly, how many staff members does this plan allow?
Lastly, I'm very uncomfortable about the 1% transaction fee. That's the one thing that has stopped me from purchasing your plan and made me consider alternative products. Most scheduling plans don't...
Orkun_kiwilaunch
Dec 11, 2025A: Hello!
Your admin panel works only in one timezone, meaning if you have staff members working in different timezones, it maybe confusing to use the calendar. But when it comes to online booking features, they can work in clients’ timezone if you enable it from online booking settings.
You have unlimited staff members with the plan.
Our business model benchmark is likes of shopify which mixes...
Share kiwilaunch
Q: Is it Suitable for Motorcycle Workshop?
I’m running a motorcycle workshop and would like to have a booking system for customers where we are increasing our service bay to 6 bays. We provide multiple services such as regular service, major service, wiring troubleshooting and health check with 6 technicians.
May I know is your product suitable for us? Can your product integrate with WhatsApp for reminders and also future booking reminders?
Appreciate for your answer.
Orkun_kiwilaunch
Nov 25, 2025A: Hello! It may work with some comrpromises. For example, we don't have a booking funnel where the person first selects the branch, then availability. Different branches should hve their own set of services.
But if you have your own website, and have pages for each branch, and you can have a kiwi catalog created for each branch, and embed catalogs into these branches' landing pages.
However in...
Share kiwilaunch
Q: GDPR Compliance for EU Clients - Server Location?
Hello kiwilaunch team,
I'm a French lawyer considering kiwilaunch for client bookings. Before purchasing, I need GDPR clarifications as law firms face strict data protection obligations and attorney-client privilege requirements.
Key questions:
1. Where are EU users' data physically hosted? EU/Switzerland or US?
2. Do you provide a GDPR-compliant DPA for EU clients?
3. If data transfers occur...
Orkun_kiwilaunch
Oct 27, 2025A: Hello,
Let me try to answer all:
1. Where are EU users' data physically hosted? EU/Switzerland or US?
Aws London servers.
2. Do you provide a GDPR-compliant DPA for EU clients?
You probably can interpret better, but as per the advice we got, we and you are both Data processor. We have our data processing agreement with you, but as per our guidance, you need to append your own dpa to your...
Share kiwilaunch
Thank you for your detailed response. Unfortunately, it doesn't meet our compliance standards. It's a shame, as it looks like a great product.
If you'd like a more detailed explanation, feel free to reach out at https://fieloux.com/contact/
Philippe
Q: Will this work (embed) with any Wordpress site?
Hello, I am wondering if this will work (embed) with a wordpress theme such as this? https://paul-themes.com/wordpress/gilber/?storefront=envato-elements#Home.
Orkun_kiwilaunch
Oct 15, 2025A: It will work with any wordpress site where you introduce your services via any wordpress template. Please check below article for possible ways of integrating:
https://help.kiwilaunch.com/en/articles/8662053-how-to-integrate-widgets-into-your-own-website
It won't work as very smooth with Woocommerce, because woocommerce has its own basket and checkout funnel which is optimized for ecommerce,...
Share kiwilaunch