Konvey Reviews

4.6

4.61 stars
4.61 stars
262

Taco ratings

207
32
8
5
10
AskSumo

'Customers appreciate Konvey for its user-friendly interface, efficient recording quality, and the ability to capture high-quality video messages. Some users have noted minor drawbacks such as occasional issues with link accessibility and limited customization options. Overall, with a 4.6 rating and 260 reviews, Konvey is a solid buy for those in need of a reliable video and screen recorder. With a 60-day money-back guarantee, it's worth giving it a try.'

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Showing 1 - 5 of 262 reviews
Anna_AODC

Verified purchaser

Deals bought: 30Member since: Nov 2013
2 stars
2 stars
Dec 16, 2025

Repeated Efforts for a Quality Screen Share Has Failed

I have a powerful laptop that handles a range of apps and recording capabilities. However, despite that, I cannot get a 'clean', high resolution screen recording using Konvey. I also have a terrible time getting the default mic to work properly. I resorted to opening Konvey in Chrome and trying to record the screen from Edge. Still resulted in delayed video, glitchy video, and very slow rendering of web pages in the browser. Often the screen was frozen in the recording. The results are even worse when I tried recording both screen + camera. I made attempts to troubleshoot with their team but that too failed. Huge disappointment.

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etienneL

Verified purchaser

Deals bought: 129Member since: Apr 2024
2 stars
2 stars
Dec 5, 2025

Basic functionalities not working or missing and team doesn't seem to care

Not yet a Loom killer...
Basic functionalities are missing or not working. For example, I was never able to record a video of one tab of my browser with my cam. I said I wanted my screen + cam, I chose my tab and saw my webcam during the recording but then it didn't appear on the end video. I wrote to the support which didn't seem surprised and just advised me to record my all screen instead of one tab to see my cam. Could be a short term workaround but not acceptable as a long term solution and 2 months later, it's still the same. Also, in my last try, I even lost my video. It said it was uploaded correctly and I never could find it on my dashboard.
Also, there's no video editing, not even basic things like cutting the beginning or the end.

I would have been ready to trade some Loom "advanced" video editing feature for the possibility to invite anonymous people to record videos with a link but it's not even to that point yet. Basically, I consider the product not production ready and I see the roadmap focus only on advanced marketing possibilities when the foundation is still not there. I refunded my purchase as I don't think Konvey has the right priorities and it may threaten the future of the project.

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Tony_F
Tony_FPLUS

Verified purchaser

Deals bought: 355Member since: May 2017
1 stars
1 stars
Nov 24, 2025

No Support, No Updates, No Reliability

I had high hopes for this product, I expected it to be a solid alternative to Loom. Unfortunately, it falls short in several critical areas. The biggest issue is the complete lack of support—when you run into problems, there’s no help to be found. On top of that, there have been no updates or improvements for a long time. The software is outdated and very unreliable. I would not recommend this product at all! If you are looking for viable alternatives to Loom, save your time and look elsewhere.

Founder Team
Joe_Konvey

Joe_Konvey

Nov 24, 2025

Hello Tony, thank you for your thought.

Please may I request to know what issue you are having with the system and we will be able to help you sort it out. Our support is active 24/7 and all you need do is simply write us a message to support@konvey.app stating the issue and we will be glad to help you sort it.

Thanks and looking forward to hearing from you in this regard.

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a.misro

Verified purchaser

Deals bought: 137Member since: Feb 2024
3 stars
3 stars
Nov 23, 2025

Falls Short on Branding and Visitor Retention

I recently had the opportunity to use a video recording software that, while functional, left much to be desired. My primary expectation was to utilize a custom URL for my videos. I discovered that it is indeed possible to create a custom URL by setting up a CNAME record. However, a significant drawback of this software is that it prominently displays the company logo KONVEY, which diverts visitors away from my site after they watch a video. This fundamentally defeats the purpose of having a custom URL.

The software operates adequately for basic video recording tasks, but it lacks several key features that would enhance the user experience and overall functionality. I reached out to the software development team regarding my concerns, and while they responded promptly, their enthusiasm for addressing the issues appeared to be lacking. Given its current limitations, the software struggles to fulfill the purpose of keeping visitors engaged with my site after viewing a video.

In conclusion, while the software has some functional capabilities, it needs significant improvements, particularly regarding branding and visitor retention. I would recommend considering other options if you are looking for a more customized and user-friendly video recording solution.

Founder Team
Joe_Konvey

Joe_Konvey

Nov 24, 2025

Hello there, I guess you are the one who reached out about this and we told you we are going to have this fixed once we are done with the current task we are working on to improve the system.

We understand how important this is and we are working to have it fixed and updated. Your patience is highly appreciated.

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ecasey

Verified purchaser

Deals bought: 3Member since: Jul 2025
1 stars
1 stars
Oct 31, 2025

Poor video quality & computer freeze

I tried to record my computer screen, and the resolution was terrible. I tried to increase the quality, and my computer froze. Twice.

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