Konvey Reviews

Not yet a Loom killer...
Basic functionalities are missing or not working. For example, I was never able to record a video of one tab of my browser with my cam. I said I wanted my screen + cam, I chose my tab and saw my webcam during the recording but then it didn't appear on the end video. I wrote to the support which didn't seem surprised and just advised me to record my all screen instead of one tab to see my cam. Could be a short term workaround but not acceptable as a long term solution and 2 months later, it's still the same. Also, in my last try, I even lost my video. It said it was uploaded correctly and I never could find it on my dashboard.
Also, there's no video editing, not even basic things like cutting the beginning or the end.

I would have been ready to trade some Loom "advanced" video editing feature for the possibility to invite anonymous people to record videos with a link but it's not even to that point yet. Basically, I consider the product not production ready and I see the roadmap focus only on advanced marketing possibilities when the foundation is still not there. I refunded my purchase as I don't think Konvey has the right priorities and it may threaten the future of the project.

I had high hopes for this product, I expected it to be a solid alternative to Loom. Unfortunately, it falls short in several critical areas. The biggest issue is the complete lack of support—when you run into problems, there’s no help to be found. On top of that, there have been no updates or improvements for a long time. The software is outdated and very unreliable. I would not recommend this product at all! If you are looking for viable alternatives to Loom, save your time and look elsewhere.

I recently had the opportunity to use a video recording software that, while functional, left much to be desired. My primary expectation was to utilize a custom URL for my videos. I discovered that it is indeed possible to create a custom URL by setting up a CNAME record. However, a significant drawback of this software is that it prominently displays the company logo KONVEY, which diverts visitors away from my site after they watch a video. This fundamentally defeats the purpose of having a custom URL.

The software operates adequately for basic video recording tasks, but it lacks several key features that would enhance the user experience and overall functionality. I reached out to the software development team regarding my concerns, and while they responded promptly, their enthusiasm for addressing the issues appeared to be lacking. Given its current limitations, the software struggles to fulfill the purpose of keeping visitors engaged with my site after viewing a video.

In conclusion, while the software has some functional capabilities, it needs significant improvements, particularly regarding branding and visitor retention. I would recommend considering other options if you are looking for a more customized and user-friendly video recording solution.

I tried to record my computer screen, and the resolution was terrible. I tried to increase the quality, and my computer froze. Twice.

I was impressed by the PRO activeness the owner was (as the 25th of Sept). The first time I got in touch with the owner. Obviously this tool is an LTD, which is in the start of a growth phase. And it has ALOT to learn, and many features that it misses (but those I will cover more of below).
There was something wrong with their platform that made it impossible for me to upload a video, OR send them a message. I sent the owner an email about it. Within the 10 hour window they fixed it.

But this is now a 2nd time there is something wrong with the software (as the 4th of Oct). And both times it was something basic and fundamental. And Iam not able to use the software at all. Both times was something as basic that I cant use the software at all.

Below is the things I see as improvement of the tool. In the past I have used screenpal. And its sad to say that I have to use it regularly even though I just bought konvey, because of the reasons what I said above.

But I would want to able to adjust the window recording screen. That way I/we can adjust the screen to record to.
Like this: https://snipboard.io/9KNbyc.jpg In this case, Iam using screenpal.
Instead of record the entire window. This can be good if you have a smaller screen, and only want to record parts of it. For example only record a Microsoft Document.

Be able to lock the video with passwords.

Use tools BEFORE I upload the video, such as add text, smileys or freeze/blur screens.
In case I show any private passwords, etc.

Like you have on the roadmap, see the analytics of how much any/a person has seen of the video.

See WHERE the person who watched the video is FROM (which part of the world).

You send me % of how many hours I have depleted from my account (in the email). Putting these % depleted hours in the Konvey dashboard is better and more efficient. If you dont like it in the dashboard, another alternative could be on the user settings. What happens if I record 20 times a day? And have a big team. Will I get 20 emails per day telling me how many hours has been depleted ? Is it possible to tick this off somewhere (that I get those emails by Konvey)? If Im not able to tick this off, I will be spammed with these % emails from konvey.

Hope things will be better going forward! <3

Still hedging my bet and upgrade from T2 to T3. And just hope they will be better in the future.

The reason I gave them a 3 Taco and not 1 or 2. Is because I think they can be a good alternative to many other companies that charge 1 leg and half an arm. And I think Konvey can be on to something here. As long as they fix the basic issues that keeps coming up.