I forwarded it to my Gmail and then resent it after deleting the previous email history and the screenshot. Did you receive it this time? It has the same subject. I used the mail address you mentioned.
Hi, I purchased this extension a few days ago and I keep getting the error that it is not loading. I am logged into the same google account on the device and inside of the Kortex app. I also followed the instructions exactly as listed on Appsumo. Who do I contact to fix this.
Founder Team
KortexNotebookLM
Jul 28, 2026
A: Hi, the issue is due to Google transitioning to Gemini Notebooklm. The fix is published and is currently in review from chrome. It will be published within 2 days. Thank you for your patience.
Q: Hey there! Great looking tool! Can you build support for Grok? TY!
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Q: Can someone help me fix this? Failed to Load Notebooks Failed to fetch
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Q: "Import to NotebookLM" button for MyMemo.AI ?
Would you consider adding support for importing collections/folders from MyMemo webapp (https://app.mymemo.ai)?
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Q: no e-mail response
Unfortunately, I have been waiting for an email response since 27 July. Is your support team still active?
KortexNotebookLM
Jul 30, 2026A: Yes, we just cleared all emails yesterday. What is your email ?
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Just wrote another one 30 min ago with the old one attached. Subject: "Activation of My 3 Licences Under the Original Deal Terms"
We just searched the subject on [email protected] , no emails showed up. What address are you sending your emails to?
I forwarded it to my Gmail and then resent it after deleting the previous email history and the screenshot. Did you receive it this time? It has the same subject. I used the mail address you mentioned.
Q: Kortex Will Not Load
Hi, I purchased this extension a few days ago and I keep getting the error that it is not loading. I am logged into the same google account on the device and inside of the Kortex app. I also followed the instructions exactly as listed on Appsumo. Who do I contact to fix this.
KortexNotebookLM
Jul 28, 2026A: Hi, the issue is due to Google transitioning to Gemini Notebooklm. The fix is published and is currently in review from chrome. It will be published within 2 days. Thank you for your patience.
Share Kortex