SvenyPLUS
Jul 30, 2026
Q: no e-mail response
Unfortunately, I have been waiting for an email response since 27 July. Is your support team still active?
Founder Team
KortexNotebookLM
Jul 30, 2026A: Yes, we just cleared all emails yesterday. What is your email ?
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SvenyPLUS
Just wrote another one 30 min ago with the old one attached. Subject: "Activation of My 3 Licences Under the Original Deal Terms"
Founder
We just searched the subject on [email protected] , no emails showed up. What address are you sending your emails to?
SvenyPLUS
I forwarded it to my Gmail and then resent it after deleting the previous email history and the screenshot. Did you receive it this time? It has the same subject. I used the mail address you mentioned.