Kroto Questions

Showing 1 - 20 of 144 questions

Q: What is instadoc? What has Kroto evolved into?

Guys, I'm not really understanding the pivot here. Kroto was made for quickly creating and editing support videos--- what is instadoc? What am I looking at? Does this app have anything to do with video?

asakhaiPLUSAug 20, 2025
See detail
Founder Team
Kamal_Kroto

Kamal_Kroto

Edited Aug 20, 2025

A: InstantDocs does what Kroto did, and more. The chrome extension, is there, the video editor and guide creation is there, with a bunch of new and better features. Asked by our customers. We have even published a native mac and windows app, did you even try out the product?

We sent out an email, and a banner was on our site for over a month.

Share
Helpful?

Q: My Workspace shows as Free and no Credits? What happend?

UXnerdPLUSJul 15, 2025
See detail
Share
Helpful?

Q: Website Down

Hi
I'm not sure if you're still using this email, but the website is down. It says below that the website is now InstantDocs, but my email is invalid?
I received no email about this!
Thanks

Caroline.OPLUSJul 8, 2025
See detail
Founder Team
Kamal_Kroto

Kamal_Kroto

Jul 9, 2025

A: Your email shouldn't be invalid, please reach out to support. And the announcement was sent out to everyone via email.

Share
Helpful?

Q: Downgraded to free plan?

Have appsumo users being downgraded to a free plan recently after instantdoc takeover?
My plan shows as "Free" with no visibility of credits!

ShahidFakihJul 7, 2025
See detail
Share
Helpful?

Q: IS KROTO CHANGE TO InstantDocs? How do i create my workspaces

Hello there... First of all, we support your product, but were not notified that you are merging, selling, or making changes to Kroto. Please give us Sumolings Details about what's going on and why we are losing the features. Can you explain what's going on?

How do we get tutorials about the new InstantDocs? WHAT IS GOING ON? WE ARE LOST. PLEASE DON'T TREAT US THIS WAY. WE SUPPORTED YOUR PROJECT

Kofi37961PLUSApr 20, 2025
See detail
Founder Team
Kamal_Kroto

Kamal_Kroto

Jul 2, 2025

A: Everyone was notified 3 months ago, through a couple of emails. The website has moved to instantdocs.com. AppSumo user's access hasn't been tampered with.

Share
Helpful?