I can't get through the "create channel" step, it sends me to a blank page at https://connect.lancewaba.com/products . The Live Chat Support doesn't respond to any messages
So this white page issue usually happens for browser cache and cookies. Kindly clear these and try or simply try from another browser
If you need any more assistance, please let me know anytime. Thanks!
P.S : Due to holidays and large number of message queue, the support is a bit slow. From day after tomorrow, it will be fine. We are also working to bring 24/7 customer support availability and 5 minutes response time by end of this year.
A: Hi, Thanks for your questions. Let me explain...
Tier 4 comes with White label options but its all manual.. White label billing system/ agency portal is a extra addon. Which will let you manage your customers and everything on almost automation.. With the feature >> you will have a super admin, a landing page, you can add your own payment gateway, your customer have separate dashboard etc..
So basically, with the addon > you will be able to rebrand and start your own SAAS business.
>> yes, whatsapp have 3 infrastructure>> whatsapp app, whatsapp business app, whatsapp business api.. one number can not be connect to multiple infrastructure at the same time.. So fresh number will solve your problem..
i hope this make sense. if you have more questions, please let me know anytime. Thanks!
**also for more assistance, please contact our live support anytime.
Much appreciated. I already joined Discord, but I can't access https://lancepilot.com/roadmaps since it gives me a blank page. Can you confirm it is up?
Q: New WhatsApp pricing’s effects on buyers?
I just saw the information below in the WhatsApp help docs. How does this affect those of us who bought the Lancepilot deal?
“We are making changes to the WhatsApp Business Platform pricing model.
Effective July 1, 2025 for all businesses on our platform:
The conversation-based pricing model will be deprecated
We will charge per-message for template messages instead of per-conversation
Utility templates sent within an open customer service window will be free
See Pricing Updates on the WhatsApp Business Platform for additional details.”
A: Hi! Thanks for the question — and yes, you’re right. Meta is updating some of its rules and pricing.
We’ll be uploading a video soon to explain everything in detail. Just a heads-up: all pricing changes from Meta will automatically apply to all accounts.
One exciting update is that the 24-hour conversation window may soon extend — meaning your chat won’t expire as long as you keep following up. That’s a big win for outreach!
It’s going to be an interesting update for sure. If you have any other questions, feel free to reach out anytime. Thanks!
Q: Is this ChatPion fork?
It seems like that. What are the differences?
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Q: Is Lancepilot still working?
I can't get through the "create channel" step, it sends me to a blank page at https://connect.lancewaba.com/products . The Live Chat Support doesn't respond to any messages
istiakahmad
Jun 14, 2025A: Hi, Its working fine.
So this white page issue usually happens for browser cache and cookies. Kindly clear these and try or simply try from another browser
If you need any more assistance, please let me know anytime. Thanks!
P.S : Due to holidays and large number of message queue, the support is a bit slow. From day after tomorrow, it will be fine. We are also working to bring 24/7 customer support availability and 5 minutes response time by end of this year.
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Q: Whitelabel included in tier 4
To be clear, is white-label included in tier 4, and if so, do we still need to submit the form within the dashboard?
Also, the number used to create the channel MUST NOT be associated with any previous whatsapp account whatsoever? Yes or No?
Can this then, be the same number included in templates or a different one (probably on whatsapp business or personal)?
istiakahmad
Jun 5, 2025A: Hi, Thanks for your questions. Let me explain...
Tier 4 comes with White label options but its all manual.. White label billing system/ agency portal is a extra addon. Which will let you manage your customers and everything on almost automation.. With the feature >> you will have a super admin, a landing page, you can add your own payment gateway, your customer have separate dashboard etc..
So basically, with the addon > you will be able to rebrand and start your own SAAS business.
>> yes, whatsapp have 3 infrastructure>> whatsapp app, whatsapp business app, whatsapp business api.. one number can not be connect to multiple infrastructure at the same time.. So fresh number will solve your problem..
i hope this make sense. if you have more questions, please let me know anytime. Thanks!
**also for more assistance, please contact our live support anytime.
Share Lancepilot
Q: Updates ?
Hello,
Where can I see the latest developments?
Are there any planned future implementations or features coming soon?
What are your current priorities?
Any roadmap available?
Thanks.
istiakahmad
Jun 5, 2025A: Hi Kindly checkout the links below:
1. https://lancepilot.com/roadmaps
2. https://discord.com/invite/cxASMZqVew
3. https://www.whatsapp.com/channel/0029Vb5QMExEKyZAhMEB8N2k
If you have more questions, please let me know anytime. Thanks!
Share Lancepilot
Much appreciated. I already joined Discord, but I can't access https://lancepilot.com/roadmaps since it gives me a blank page. Can you confirm it is up?
Q: New WhatsApp pricing’s effects on buyers?
I just saw the information below in the WhatsApp help docs. How does this affect those of us who bought the Lancepilot deal?
“We are making changes to the WhatsApp Business Platform pricing model.
Effective July 1, 2025 for all businesses on our platform:
The conversation-based pricing model will be deprecated
We will charge per-message for template messages instead of per-conversation
Utility templates sent within an open customer service window will be free
See Pricing Updates on the WhatsApp Business Platform for additional details.”
istiakahmad
Jun 2, 2025A: Hi! Thanks for the question — and yes, you’re right. Meta is updating some of its rules and pricing.
We’ll be uploading a video soon to explain everything in detail. Just a heads-up: all pricing changes from Meta will automatically apply to all accounts.
One exciting update is that the 24-hour conversation window may soon extend — meaning your chat won’t expire as long as you keep following up. That’s a big win for outreach!
It’s going to be an interesting update for sure.
If you have any other questions, feel free to reach out anytime. Thanks!
Share Lancepilot