Hey there tej.contractor, this is Ron from AppSumo!
I see you are having an issue onboarding, Laxis. If this is still happening, please kindly reach out to team@laxis.tech and they’ll help take care of it for you 🙂
Q: Before I leave a one star review, can you please explain the email your sent out today?
It sort of sounds like you’re now making the products utility dependent on AI, and then charging LTD customers for AI to make it functional?
A: Hi Mark, The product will continue to function without this newly released add-on plan. This add-on plan is mostly for customer who wants monthly AI credits. You don't have to purchase it if you don't need monthly AI credits.
Q: Hi the IOS app is not available in china , or africa , is there a way i can still get it ?
Q: Hi, I cannot load the mobile app in Germany.
Can you fix this issue?
Thank you
Best regards
Mark
Q: Dear Laxis customer support team, I have recently purchased a premium plan and it worked great this this ...
morning
Please note that I have been facing and issue since today morning in generating meeting reports
The error comin is "There was an error while generating the content. Please try again."
Request you to please assist in the case
Tej Contractor
tej.contractor@gmail.com
Hey there tej.contractor, this is Ron from AppSumo!
I see you are having an issue onboarding, Laxis. If this is still happening, please kindly reach out to team@laxis.tech and they’ll help take care of it for you 🙂
Q: Before I leave a one star review, can you please explain the email your sent out today?
It sort of sounds like you’re now making the products utility dependent on AI, and then charging LTD customers for AI to make it functional?
Eric_Laxis
May 15, 2024A: Hi Mark,
The product will continue to function without this newly released add-on plan. This add-on plan is mostly for customer who wants monthly AI credits. You don't have to purchase it if you don't need monthly AI credits.
Q: Hi, I purchased and followed the activate instructions.
However, your apps says that I have a free account. How do I activate my account? I cannot find a help email or contact from within your site.
Eric_Laxis
May 15, 2024A: Hi,
You can reach out to us at team@laxis.tech, and we can solve the issue for you.