Q: Would you ever consider putting into your Roadmap:
1) RESERVATION INTREFACE - a user-managed ...
reservation-type interface so that customer can manage their reservation - ie cancel or change the scheduled meeting? 2) COUPONS - allow a customer to enter a coupon-code to discount the scheduled meeting.
Text Message credits (SMS/WhatsApp) can be purchased at any time. You as an admin/owner of Team pay for text message credits as you purchase them. Once you've purchased text message credits, they are immediately available for use by every user within the team (Centralized billing for the team). Its not possible for individual user of team to buy sms credits.
You spoke of agency use Case. I'm unable to conceptualize it with the free trial. Basically I want to have 100 customers who want to book their own clients. What exact steps would I take to make it happen.
2. How does your roadmap get updated? I would like to submit having a wait list where other customers are notified of a canceled appointment so that they can book the time.
Q: Would you ever consider putting into your Roadmap: 1) RESERVATION INTREFACE - a user-managed ...
reservation-type interface so that customer can manage their reservation - ie cancel or change the scheduled meeting?
2) COUPONS - allow a customer to enter a coupon-code to discount the scheduled meeting.
Q: How can I use my own email address in sending notifications?
I want to change this "
leadmonk appointment <notifications@notify1.leadmonk.io>" into my own email address.
Naveen_Leadmonk
May 15, 2024A: Dear Customer,
This feature is not yet available. Please log it as a feature request: https://leadmonk.canny.io/feature-requests.
for any support or clarifications, please reach out to us directly @ support@leadmonk.io. We don't monitor this page regularly.
Regards,
Naveen
Q: Are SMS credits global?
I would like to resell services as an agency. If so, would my clients purchase their own credits?
Naveen_Leadmonk
May 15, 2024A: Dear Customer,
Text Message credits (SMS/WhatsApp) can be purchased at any time. You as an admin/owner of Team pay for text message credits as you purchase them. Once you've purchased text message credits, they are immediately available for use by every user within the team (Centralized billing for the team).
Its not possible for individual user of team to buy sms credits.
Regards,
Naveen
Q: 1.
You spoke of agency use Case. I'm unable to conceptualize it with the free trial. Basically I want to have 100 customers who want to book their own clients. What exact steps would I take to make it happen.
2. How does your roadmap get updated? I would like to submit having a wait list where other customers are notified of a canceled appointment so that they can book the time.
3. How is your uptime?
Thanks!
Naveen_Leadmonk
May 15, 2024A: Dear Customer,
Please find below answers to your queries.
1) all our AppSumo plans to be used by teams of same company or groups of companies. Users of team can be employees or contractors of these companies.
2) roadmap: https://leadmonk.canny.io/.
You can do this as feature request here: https://leadmonk.canny.io/feature-requests
3) you can check platform status page for uptime info:...
Q: I see notifications via SMS & Whatsapp.
Is this for the account owners or also for the clients/prospects to remind them of appointments?
Naveen_Leadmonk
May 15, 2024A: Dear Customer,
It is for both customer and organizer. In workflow, you can decide to whom SMS notifications have to go and when they have to be sent.
Regards,
Naveen