There was no mention of this in the app sumo plan differences. But when logging in, it doesn't allow me to invite another team member to manage the administer learning environment? We're on license tier 3.
Founder Team
Zach_from_Learniverse
Feb 2, 2026
A: Yes we just added team features as a brand new update. We will update this in the plan tiers.
I gave Learniverse a chance. Initially, I was very impressed with the excellent AI course creation, but then I encountered major problems with my students being able to log in. Some never receive an email, not even in their spam folder. Others can't log in despite repeated attempts; they always get an error message. For others, the website is...
Founder Team
Zach_from_Learniverse
Jan 20, 2026
A: Hi !
Posting here so others can see. The team and I are debugging for this particular user. it is a unique case affecting German users that use german letters in their learners email invites.
We are deploying a fix this week.
For all other users the invite and OTP system should be working with no issues
The fact is that 90% can't log in correctly or can't even register in the first place because they immediately get an error message. Many of my students don't use a Google account to log in, but rather their email address and password. And that's precisely what's not working right now. So far, your support team hasn't been able to find a solution for this.
Hi Zach, unfortunately, that's not correct. None of my students use üöä in their emails... simply because it's technically impossible to use such characters with any email provider. Making such a claim is therefore simply a lie.
It is simply a guess why those 3 learners of yours can't login. I don't appreciate you calling me a liar at all. Especially when I see your exact learners and their login times in the database. Which it is quite the opposite, over 90% of them have logged in the application. I encourage you to keep a proactive attitude so I help you with those 3 learners that can't login.
I really appreciate your efforts and hope you'll fix the problems soon. Of my first training group (8 students), 4 couldn't log in properly. Of the second group (9 students), 5 had problems logging in or with their progress being displayed correctly. And of the third group, which just started with 9 students, 5 can't log in or aren't receiving the invitation email. Those who were able to log in re
Update: Even after the problem was supposedly fixed, some of my students still can't log in, and worse – now those who cam do log in are being shown ads from Learniverse and are also receiving promotional emails urging them to buy it! This is completely unacceptable!
I think your software has a leg up over other employee training softwares. I'm wondering how does this handle mid-large size company documents? I'm looking for a dedicated SOP database and permissioned employee training with custom assigned roles.
Let me know if it's already possible in Learniverse. I think this could be huge.
Founder Team
Zach_from_Learniverse
Jan 5, 2026
A: Thank you Andrew. We are especially focused on mid size companies from 10-500 employees in 2026. Specifically around company documents, SOPs etc.
Q: I've never received the validation code or any confirmation code
We have bought the tier 4 but haven't received any validation code. We have tried to reach the support throught the website but it says that to reach you, we must do it throught the website (which is strange when we're already on it) or per email without providing any email address. I've tried the email from the Appsumo redemption page and here too to be sure. It also says (When we request to...
Founder Team
Zach_from_Learniverse
Dec 23, 2025
A: Hi,
Yes, refer to the email chain. I have replied to fix your inbox issue
Q: Team Features only available on Tier 4?
There was no mention of this in the app sumo plan differences. But when logging in, it doesn't allow me to invite another team member to manage the administer learning environment? We're on license tier 3.
Zach_from_Learniverse
Feb 2, 2026A: Yes we just added team features as a brand new update. We will update this in the plan tiers.
Share Learniverse
Q: When do you fix the login problem?
Please tell, wie you will fix the login problem!
I gave Learniverse a chance. Initially, I was very impressed with the excellent AI course creation, but then I encountered major problems with my students being able to log in. Some never receive an email, not even in their spam folder. Others can't log in despite repeated attempts; they always get an error message. For others, the website is...
Zach_from_Learniverse
Jan 20, 2026A: Hi !
Posting here so others can see. The team and I are debugging for this particular user. it is a unique case affecting German users that use german letters in their learners email invites.
We are deploying a fix this week.
For all other users the invite and OTP system should be working with no issues
Share Learniverse
I would love to know the status of this! The tool looks cool, but this feedback sounds bad.
see comment above!
Verified purchaser
The fact is that 90% can't log in correctly or can't even register in the first place because they immediately get an error message. Many of my students don't use a Google account to log in, but rather their email address and password. And that's precisely what's not working right now. So far, your support team hasn't been able to find a solution for this.
Verified purchaser
Hi Zach, unfortunately, that's not correct. None of my students use üöä in their emails... simply because it's technically impossible to use such characters with any email provider. Making such a claim is therefore simply a lie.
It is simply a guess why those 3 learners of yours can't login. I don't appreciate you calling me a liar at all. Especially when I see your exact learners and their login times in the database. Which it is quite the opposite, over 90% of them have logged in the application.
I encourage you to keep a proactive attitude so I help you with those 3 learners that can't login.
Verified purchaser
I really appreciate your efforts and hope you'll fix the problems soon. Of my first training group (8 students), 4 couldn't log in properly. Of the second group (9 students), 5 had problems logging in or with their progress being displayed correctly. And of the third group, which just started with 9 students, 5 can't log in or aren't receiving the invitation email. Those who were able to log in re
Verified purchaser
Update: Even after the problem was supposedly fixed, some of my students still can't log in, and worse – now those who cam do log in are being shown ads from Learniverse and are also receiving promotional emails urging them to buy it! This is completely unacceptable!
Q: tier 4
Why doesn't my tier 4 work????
Can you help me asap
Zach_from_Learniverse
Jan 5, 2026A: Hi Peter,
This should be resolved now as per our email thread
Share Learniverse
Q: Google "Learniverse vs Systemhub"
I think your software has a leg up over other employee training softwares. I'm wondering how does this handle mid-large size company documents? I'm looking for a dedicated SOP database and permissioned employee training with custom assigned roles.
Let me know if it's already possible in Learniverse. I think this could be huge.
Zach_from_Learniverse
Jan 5, 2026A: Thank you Andrew. We are especially focused on mid size companies from 10-500 employees in 2026. Specifically around company documents, SOPs etc.
Share Learniverse
Q: I've never received the validation code or any confirmation code
We have bought the tier 4 but haven't received any validation code. We have tried to reach the support throught the website but it says that to reach you, we must do it throught the website (which is strange when we're already on it) or per email without providing any email address. I've tried the email from the Appsumo redemption page and here too to be sure. It also says (When we request to...
Zach_from_Learniverse
Dec 23, 2025A: Hi,
Yes, refer to the email chain. I have replied to fix your inbox issue
Share Learniverse
Verified purchaser
Thank you for your reactivity