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contact7062s
Jun 13, 2026

Q: License- Device

Hello,

I have a question, If I purchase 1 license- how can I make it work on laptop and not on web as I need to text inside my apps- like Visual Code. I don't know how to make it work.

Founder Team
elenafromletterly

elenafromletterly

Jun 13, 2026

A: Hi! Thank you for reaching out!
To use Letterly inside other apps, you need to use the desktop app for macOS or Windows, not the web version.
You can download it here:
Mac: https://apps.apple.com/us/app/letterly-ai-note-taker/id6464049772
Windows: https://apps.microsoft.com/detail/9n0fkgsz4x60

Once you install and open the desktop app, Letterly Dictation should be available there. You’ll also find the setup instructions inside the app settings, in the Dictation section.

If you have any specific issue or question at any step, please email us at [email protected] and we’ll help you set it up :)

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Hi! Easy-piesy :
1. Download and install Letterly app in your 💻
- Win⊞ https://apps.microsoft.com/detail/9n0fkgsz4x60
-  https://apps.apple.com/app/letterly-ai-voice-note-taking/id6464049772
2. Simply go to https://account.letterly.app/, add your LTD code and activate a device with your user email.
3. Open Letterly app and sign-in to start using dictation. You should see "Letterly PRO" in ⚙️

Thank you so much for your help and being faster than us :)

Your welcome!
Maybe, besides the dedicated page about the dictation feature, you could post some tutorial videos about the dictation use-cases, specific settings and new related updates. This will help users to fully enjoy Letterly.

Verified purchaser

Thank you! I currently have it on the website, and then download the app to my Mac, and when I input my info. it won't write anything and then says to sign up for 7 day trial, even though its shows my account . A bit confused about how to use the app on my Mac.

Verified purchaser

Yeah, maybe its my Mac but I can't make it work for now.

Basic question:
- How many AppSumo codes have you redeemed and how many devices appear in your account manager ?
Account manager = https://account.letterly.app

Verified purchaser

I purchased 1 code only, redeemed via the web

If you have only redeemed 1 code and you’ve already used Letterly on the web, you have two options:
- Remove the Web device from your account manager by clicking the trash icon, then open the Letterly desktop app and sign in with the same email address.
- Or buy and redeem a second code in your account manager. This will allow you to use two active devices, such as the web app and the desktop app.

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