A: Hi! This isn't paranoid, it's an absolutely normal question! :)

Nobody can ever touch your notes. We follow all security rules, ensuring that your notes shouldn't be read or listened to by anyone. They are automatically and anonymously sent to OpenAI and then returned to our database without any personalization. No specific individuals are involved in this process. Even if backend procedures like account changes are required, they are carried out with the user in the system without any interaction with the content of their notes.

Rest assured, Letterly is an ethical business that prioritizes user security. We fully understand how important this is in today’s world!