Q: Unable to remove User 2's email (after deleting their device) from account.letterly.app portal. Can you help?
* In the "https://account.letterly.app/" portal, I was conducting a test where I invited User 2 via email.
* On User 2's laptop, visited https://web.letterly.app/ and clicked "Continue with email" and signed in using the invited email. Received an email and clicked link.
* It redirects to URL https://web.letterly.app/notes. I click "Activate Pro" (side note, this is the only webpage that has a "Log out button") and am logged into User 2's account.
* ISSUE: Back in "https://account.letterly.app/" portal, I then decide to delete User 2's device by clicking the red bin icon which is successful. HOWEVER User 2's email still remains in my account. Please explain how I can remove User 2's email from my account.

Ilfat_Letterly
Jul 4, 2025A: Hello Michael,
The emails can be deleted only on our end for now. So even if they're not active, they stay in your account. If that bothers you, absolutely no problem, we can do it on our end.
Please feel free to reach out to us at hi@letterly.app (which you already did, but just in case anyone else is reading!)
Thank you :)