Q: Is it this buggy normally?
I signed up for a trial to check it out before buying and no less than 80% of the things I try to click on and use are not working/do not respond.
It's failed to pull the information for the business I connected.
It's pulling zero reviews, despite clearly showing at the top that this business has reviews.
If I click to add a post/schedule posts, when you click the button to have the AI write the posts, you can't edit the posts - they just instantly get scheduled with no option to review and edit.
When I try to add a service, if you click on the button to add services (editing profile) It simply gives you the option to choose one completely irrelevant option and nothing else. You can't type in a service or anything. And the list goes on - those are the few I tried.
Is it normally this bad? Or is this a fluke?
PawelBurda
Nov 3, 2025A: Thanks for reaching out and sharing this detailed feedback. We haven’t received similar reports from other users — the application is very stable on our end.
It sounds like the issues might be related to your internet connection or the device/browser you’re using. Please try clearing your cache, using Google Chrome, and refreshing the app.
If the problem persists, feel free to send us a short screen recording to support@ratingcaptain.com
, and our team will look into it right away.