Local Rank Tracker Questions

Showing 1 - 5 of 394 questions
Vitalii.kVitalii.k
Vitalii.kPLUS
Oct 7, 2026
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Q: MCP API service?

Where can I find the instructions for using the MCP API service?

Founder Team
Oliwia_RatingCaptain

Oliwia_RatingCaptain

Oct 7, 2026

A: You can find everything about our MCP service on our website in the MCP tab. Here's a direct link to the full manual with setup instructions:
https://local.ratingcaptain.com/docs/mcp-manual.html

If you have any questions while setting it up, just let us know - happy to help! 😊

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fullpressfullpress
fullpressPLUS
Oct 5, 2026
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Q: Tier 5: What exactly does “White label rank tracker URL” include?

Hi, I currently have Tier 4 and I’m considering upgrading to Tier 5 mainly because of the “White label rank tracker URL” feature.
Could you please clarify exactly what this includes?
With Tier 5, can I:
- use my own custom domain/subdomain for the shared rank tracker, for example local.myagency.com;
- completely remove Rating Captain branding from the client-facing rank tracker;
- show my own...

Founder Team
Oliwia_RatingCaptain

Oliwia_RatingCaptain

Oct 7, 2026

A: Hi,

Thanks for asking before you upgrade. Tier 5 does not turn Rating Captain into a fully white-labeled client portal under your agency brand. The extra white-label piece versus Tier 4 is one custom domain for the shared rank tracker and for white-label report links.

Here is how each of your points works:

1. Your own domain or subdomain, for example local.myagency.com
Yes, on Tier 5. In...

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tbourketbourke
tbourke
Oct 3, 2026
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Q: Upgrading tiers

Hi,

I purchased your software back in January 2026. I really enjoyed your product and are greatful that is has returned. I wanted to upgrade my tier to the next level up (from tier 2 to tier 3) but it seems appsumo is saying I need to pay an estimated total to upgrade of $1080.00 after my original tier 2 credit? Seems not correct? Can you please advise?

Founder Team
Oliwia_RatingCaptain

Oliwia_RatingCaptain

Oct 5, 2026

A: Hi tbourke,

Thank you for reaching out, and we're so glad to hear you're enjoying the platform!

The system estimate of $1080 is definitely an error. The actual upgrade cost from Tier 2 to Tier 3 should only be $108.

Could you please send an email to [email protected] with your account details? Our support team will assist you directly and ensure your tier upgrade is processed...

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mike.boldismike.boldis
mike.boldis
Oct 2, 2026
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Q: GBP optimization

Does the platform automatically embed EXIF data and meta information into images during the posting or scheduling process? - if yes, can I train the Local Rank Tracker what information to embed?

Additionally, does Local Rank Tracker create a content calendar and scheduling features, and can the AI be trained to provide automated responses based on specific instructions?

Founder Team
Oliwia_RatingCaptain

Oliwia_RatingCaptain

Oct 5, 2026

A: Hi Mike,

Thanks for the great questions! Here's a quick rundown:

EXIF data / image metadata: At the moment, the platform doesn't automatically embed EXIF or meta information into images when posting or scheduling, so there's nothing to configure there yet. That said, it's a really interesting idea, and we're going to look into adding it as a feature. I'll keep you posted if it lands on our...

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nestor94nestor94
nestor94
May 15, 2026
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Q: why is rating captain always frozen?

Why is your page so slow and glitchy?
you can't do anything on this site, the eternal spinning wheel is unbearable.

Founder Team
Oliwia_RatingCaptain

Oliwia_RatingCaptain

Oct 5, 2026

A: Hi there,

Our application is currently running smoothly and operating without any system-wide issues.

Since you are experiencing slow loading times or a spinning wheel, it is likely related to a temporary local connection or browser caching issue. Here are a few quick steps to help resolve this:

Clear your browser cache and cookies, then refresh the page.

Try opening the app in an Incognito...

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